Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,280 reviews

Ratings and reviews last updated 8 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Malcolm Collinson
26 May 2025
Rated 4 out of 5 starsVerified

OK up untill now

OK up untill now, just waiting for the product to arrive.

Date of experience: 26 May 2025

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Adrian Paul
26 May 2025
Rated 4 out of 5 starsVerified

Thetford toilet pump

Great company and very efficient service and delivery, will be using more for my business requirements

Date of experience: 26 May 2025

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Mrs Jayne Flatt
26 May 2025
Rated 5 out of 5 starsVerified

Perfect transaction from start to…

Perfect transaction from start to finish. We will be using you again for sure. Keep up the good work.

Date of experience: 19 May 2025

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Adam
25 May 2025
Rated 5 out of 5 starsVerified

Item in stock at a decent price

Item in stock at a decent price, easy website purchase.

Date of experience: 25 May 2025

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Deborah Bland
25 May 2025
Rated 5 out of 5 starsVerified

Easy to find what I needed and very…

Easy to find what I needed and very easy to order online. Thank you

Date of experience: 25 May 2025

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Malcolm and Mary Gillies
25 May 2025
Rated 4 out of 5 starsVerified

Very quick

Very quick
I hope it’s the right one

Date of experience: 25 May 2025

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Paul
24 May 2025
Rated 5 out of 5 starsVerified

Arrived quickly and exactly as…

Arrived quickly and exactly as described really pleased

Date of experience: 17 May 2025

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Kevin BeavisNewcastle, GB
24 May 2025
Rated 5 out of 5 starsVerified

User friendly website and great prices !

Great website. Easy to find everything. Was going to order off Amazon but found the prices a lot more competitive on here. Only issue I have is the items may take a few weeks to arrive.

Date of experience: 24 May 2025

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Keith Bartlam
23 May 2025
Rated 5 out of 5 stars

Very good service and a spot on product…

Very good service and a spot on product exactly what I wanted. Will be using these again.

Date of experience: 23 May 2025

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Heather Jayne Watts
23 May 2025
Rated 5 out of 5 starsVerified

PJ Camping great products great prices…

The best price for this tail-gate awning was with this company, PJ Camping !👏 Brilliant service,quick delivery, well chuffed thankyou 👍

Date of experience: 15 May 2025

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alan bloomfieldsheffield, GB
23 May 2025
Rated 4 out of 5 starsVerified

all good

All arrived fine, fitted the item on caravan, all god.

Date of experience: 16 May 2025

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CustomerAlan McNab
23 May 2025
Rated 5 out of 5 starsVerified

Great Company

Helpful guidance given quickly on getting the right part for my motorhome. Great company

Date of experience: 23 May 2025

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Kevin
22 May 2025
Rated 5 out of 5 starsVerified

Quick service..

Quick service... Good price.. will definitely use your company in the future

Date of experience: 15 May 2025

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Mark Winterburn
22 May 2025
Rated 5 out of 5 starsVerified

website clear and easy to navigate

website clear and easy to navigate

Date of experience: 22 May 2025

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Phil Bunyan
22 May 2025
Rated 5 out of 5 starsVerified

Really wide range of parts and accessories

The company seems to stock all sorts of motorhome parts that I found I needed. because of that, and the fact that others do not stock the same range, it is my company of first choice.

Date of experience: 22 May 2025

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Matt Brown
22 May 2025
Rated 5 out of 5 starsVerified

Excellent customer service

Excellent customer service, price matched without quibble and quick delivery. Certainly will be ordering from again.

Date of experience: 15 May 2025

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