Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,276 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 7 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedEasy to find exact component needed. Item was dispatched immediately and received as promised within 2 days.
Date of experience: 11 August 2026
Reply from Leisureshopdirect18 September 2026
Hi there,
Thank you. Tracking down an obscure caravan or motorhome spare shouldn't be hard work, and we're pleased the website made it easy. We hope to see you again.
The team at Leisureshopdirect.com
VerifiedFound what I needed. Completing my information was a wee bit tricky but I got there in the end
Date of experience: 19 August 2026
Reply from Leisureshopdirect18 September 2026
Hi there,
Thanks for the review, and for the note about the website. We've passed it to our web team, and smoothing out the checkout is on their list. Glad the rest of the order went well.
The team at Leisureshopdirect.com
Verifiedeasy to find product and checkout
Date of experience: 18 August 2026
Read this review on TrustpilotVerifiedEasy order good
price
Date of experience: 18 August 2026
Read this review on TrustpilotVerifiedQuick and easy
Date of experience: 17 August 2026
Read this review on TrustpilotVerifiedItem arrived promptly
Date of experience: 10 August 2026
Read this review on TrustpilotVerifiedAll fine, no issues
Date of experience: 7 August 2026
Read this review on TrustpilotVerifiedEasy transaction quick delivery
Date of experience: 7 August 2026
Read this review on TrustpilotVerifiedGreat service
Date of experience: 11 August 2026
Read this review on TrustpilotVerifiedeasy and simple to order
Date of experience: 18 August 2026
Read this review on TrustpilotVerifiedGreat value for money, fast delivery and excellent communication. Many thanks
Date of experience: 10 August 2026
Read this review on TrustpilotVerifiedEasy to order
Date of experience: 17 August 2026
Reply from Leisureshopdirect11 September 2026
Hi Lynn,
Thanks for the review. Ordering online should take a couple of minutes and no head scratching, and it's good to hear ours did.
The team at Leisureshopdirect.com
VerifiedEasy to use and a very good selection and price.
Date of experience: 17 August 2026
Reply from Leisureshopdirect11 September 2026
Hi Doreen,
Thank you for the kind review. Knowing a part fits before you order saves the hassle of a return, so we put the detail on the page. Good to hear it worked for you.
The team at Leisureshopdirect.com
VerifiedGood price, very easy ordering and, from previous experience, good service from LeisureShopDirect.
Date of experience: 17 August 2026
Reply from Leisureshopdirect11 September 2026
Hi there,
Thank you. Hearing from a returning customer means a lot to a small, family-run business like ours, and we appreciate it every time.
The team at Leisureshopdirect.com
VerifiedGreat BBQ great delivery and great customer service.
Date of experience: 10 August 2026
Reply from Leisureshopdirect11 September 2026
Hi Jason,
Thanks for the review. We're pleased you're happy with the Cadac Carri Chef BBQ, and we hope it gets plenty of use this year and next. All the best from the team.
The team at Leisureshopdirect.com
VerifiedFacile de retrouver ce que nous cherchons grâce au dessin détaillé. Un peu de difficulté à cause que mon anglais est limité
Date of experience: 17 August 2026
Read this review on TrustpilotVerifiedExcellent company
Date of experience: 17 August 2026
Reply from Leisureshopdirect11 September 2026
Hi Ashley,
Thank you for taking the time to leave a review. Straightforward service is what we aim for, so it's good to hear it went smoothly. All the best from the team.
The team at Leisureshopdirect.com
VerifiedGood availability of parts required
Date of experience: 17 August 2026
Reply from Leisureshopdirect11 September 2026
Hi there,
Thanks for the review. Having it on the shelf when you need it is half the job, so it's good to hear we did. See you next time.
The team at Leisureshopdirect.com
VerifiedInstantly found what I was looking for (filters for Aventa Comfort AC) at an excellent price. I have purchased here several times and fully satisfied with the service.
Date of experience: 16 August 2026
Reply from Leisureshopdirect11 September 2026
Hi there,
Thanks for the review and for recommending us. We hope to see you again the next time you need caravan spares or camping gear.
The team at Leisureshopdirect.com
Verifiedexcellent service
Date of experience: 6 August 2026
Reply from Leisureshopdirect11 September 2026
Hi there,
Thanks for the review. It's good to hear everything went well from ordering to delivery. See you next time you need us.
The team at Leisureshopdirect.com
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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