lhurvitz
22 August 2026
22 August 2026
VerifiedWeb site worked this afternoon
Web site worked this afternoon.
It did not this am.
I'll rate again when i receive products
Date of experience: 21 August 2026
Read this review on Trustpilot
Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,276 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 7 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedWeb site worked this afternoon.
It did not this am.
I'll rate again when i receive products
Date of experience: 21 August 2026
Read this review on TrustpilotVerifiedVery quick and simple to buy
Date of experience: 21 August 2026
Read this review on TrustpilotVerifiedFound what I required easily and ordered
Date of experience: 21 August 2026
Read this review on TrustpilotVerifiedExcellent fast service
Date of experience: 10 August 2026
Read this review on TrustpilotVerifiedquick easy and good price
Date of experience: 21 August 2026
Read this review on TrustpilotVerifiedEasy to use Webb page
Date of experience: 21 August 2026
Read this review on TrustpilotVerifiedEasy site to use, good prices, found what I needed
Date of experience: 21 August 2026
Read this review on TrustpilotI needed a part for my Dometic caravan fridge but was having a problem identifying the correct part number. I asked Leisureshopdirect for help and they contacted the manufacturer and identified the part for me and when ordered I recieved the part within a couple of days. Would highly recommend them and they will be my first port of call should I need further spares to keep enjoying my caravan holidays.
Date of experience: 8 August 2026
Read this review on TrustpilotVerifiedQuick delivery
Date of experience: 10 August 2026
Read this review on TrustpilotVerifiedNeeded to order a remote control for our TV. Was easy to purchase. Haven’t received yet as just purchased so will update review once I have received it.
Date of experience: 20 August 2026
Read this review on TrustpilotVerifiedEasy to order and pay and cheaper than other sites
Date of experience: 20 August 2026
Read this review on TrustpilotVerifiedQuick delivery and the item was well packaged.
Date of experience: 10 August 2026
Read this review on TrustpilotVerifiedExcellent and very quick service
Date of experience: 12 August 2026
Reply from Leisureshopdirect18 September 2026
Hi David,
Thank you. Fast delivery is one of our favourite things to read in a review, and we'll pass yours on to the warehouse team who packed your order.
The team at Leisureshopdirect.com
VerifiedWebsite easy to use
Date of experience: 20 August 2026
Reply from Leisureshopdirect18 September 2026
Hi Bradley,
Thank you. A website should be easy to use, so we keep ours plain and quick. Good to hear ours did the job.
The team at Leisureshopdirect.com
VerifiedThanks always excellent service
Date of experience: 12 August 2026
Reply from Leisureshopdirect18 September 2026
Hi Ian,
Thanks for the review and for recommending us. We hope to see you again the next time you need caravan spares or camping gear.
The team at Leisureshopdirect.com
VerifiedI got a quick response from your customer support team member Claire, and she found the part that I needed.
Date of experience: 19 August 2026
Reply from Leisureshopdirect18 September 2026
Hi Clare,
Thank you for mentioning Claire. We'll pass this on, and it'll make their day. It's lovely when a customer names the person who helped.
The team at Leisureshopdirect.com
VerifiedExcellent service and prompt delivery
Date of experience: 10 August 2026
Reply from Leisureshopdirect18 September 2026
Hi Sara,
Good to hear the delivery was quick. When a part is holding up a trip, every day counts, so we get orders moving as fast as we're able to. Thanks again for the review.
The team at Leisureshopdirect.com
VerifiedFound something I couldn’t buy any other way: so grateful
Date of experience: 19 August 2026
Reply from Leisureshopdirect18 September 2026
Hi there,
Thank you. We carry a lot of stock so people aren't left waiting or hunting round for it. Good to hear it worked out.
The team at Leisureshopdirect.com
VerifiedI had to insert my address three times.
Date of experience: 19 August 2026
Reply from Leisureshopdirect18 September 2026
Hi there,
Thanks for the review, and for the note about the website. We've passed it to our web team, and smoothing out the checkout is on their list. Glad the rest of the order went well.
The team at Leisureshopdirect.com
VerifiedOn line help was faultless
Date of experience: 19 August 2026
Reply from Leisureshopdirect18 September 2026
Hi Paul,
Thank you for the review. It means a lot to a business our size, and we hope to help you again before long.
The team at Leisureshopdirect.com
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
Already member? Sign in
© Leisureshopdirect Ltd - 2004 . All rights reserved.
Loading...
