Michael
11 August 2026
11 August 2026
VerifiedEasy to follow and use
Easy to follow and use
Date of experience: 11 August 2026
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Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,276 reviews
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Ratings and reviews last updated 7 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedEasy to follow and use
Date of experience: 11 August 2026
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VerifiedGreat price and delivery time ok but outer box was open and was delivered to the wrong house 4 doors away. Luckily I recognised the delivery photo of front door - instructions were to leave in porch, they had no porch and we were at home when delivery was made. We only have two house names up one from each direction on roadside. Leisureshop 5 stars, DPD no stars.
Date of experience: 4 August 2026
Read this review on TrustpilotVerifiedFirst class service in providing the same make of lock as the original and mailing out nationally asap (without postcode blocks).
Highly recommended as first port of call for caravan spares etc.
Date of experience: 3 August 2026
Read this review on TrustpilotVerifiedAT THE STAR IT WAS A BIT DIFICULT BUT IT WORKED OUT
Date of experience: 10 August 2026
Read this review on TrustpilotVerifiedWent above and beyond. Amazing customer service! Highly recommended.
Date of experience: 31 July 2026
Read this review on TrustpilotVerifiedExcellant srevice good prices good choice
Date of experience: 10 August 2026
Read this review on TrustpilotVerifiedAll good thanks easy to order my parts.
Date of experience: 10 August 2026
Read this review on TrustpilotVerifiedAfter a slight problem with ApplePay, which was resolved very quickly by Leisure Shop the order was delivered quickly. Post sales service has been first rate. Highly recommended.
Date of experience: 10 August 2026
Read this review on TrustpilotVerifiedNice and easy to find what you want
Date of experience: 10 August 2026
Read this review on TrustpilotVerifiedGood price. Great selection of parts. Fast dispatch and good communication.
Date of experience: 3 August 2026
Read this review on TrustpilotVerifiedReally good service.
Helpful and a competitive price
Date of experience: 10 August 2026
Read this review on TrustpilotVerifiedThe product and reviews all said the old part I was after could be replaced by an alternate, newer design. So I bought the newer model with confidence. Time will tell.
Date of experience: 10 August 2026
Read this review on TrustpilotVerifiedReally like the exclusive colour, aquaroll quality as expected- great.
Quick delivery and good price!
Date of experience: 27 July 2026
Read this review on TrustpilotVerifiedEasy to use. Thank you
Date of experience: 8 August 2026
Read this review on TrustpilotVerifiedArrived on time.well packaged
Date of experience: 28 July 2026
Read this review on TrustpilotVerifiedVery easy to select Thetford parts from diagram and linked items easy to drop into basket
Date of experience: 7 August 2026
Read this review on TrustpilotVerifiedthey had what I needed in stock!
Date of experience: 8 July 2026
Read this review on TrustpilotVerifiedVery quick ordering.
Expensive postage though for the tiny item I bought.
Date of experience: 7 August 2026
Read this review on TrustpilotVerifiedGreat products, prices and fast delivery 🥳😀
Date of experience: 6 August 2026
Read this review on TrustpilotVerifiedLovely jubbly
Date of experience: 6 August 2026
Read this review on TrustpilotBefore we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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