Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,276 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 7 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedI found exactly what I needed and it could be issued within 24hrs.
Date of experience: 27 August 2026
Reply from Leisureshopdirect24 September 2026
Hi Don,
Thanks for the review. Having it on the shelf when you need it is half the job, so it's good to hear we did. See you next time.
The team at Leisureshopdirect.com
VerifiedHelpful when contacted, easy to order
Date of experience: 26 August 2026
Reply from Leisureshopdirect24 September 2026
Hi Mark,
Thank you for the kind words. Taking a minute longer over a reply is worth it if it saves you ordering the wrong part. Good of you to mention it.
The team at Leisureshopdirect.com
VerifiedThe product I wanted was easily found on their website, economically priced and arrived within just a few days
Date of experience: 14 August 2026
Reply from Leisureshopdirect24 September 2026
Hi Ian,
Thank you. A website should be easy to use, so we keep ours as simple and easy as possible. Good to hear ours did the job.
The team at Leisureshopdirect.com
Good quality coolbox. Efficient in use and sturdy enough to sit on. I paid extra for express delivery and actually got what I paid for! This is a first for me with any supplier. Usually when you pay extra for speed it's a waste of money. Not so with Leisure Shop Direct. It actually did turn up the very next day and saved my bacon. Top score for that!
Date of experience: 14 August 2026
Reply from Leisureshopdirect24 September 2026
Hi there,
Thanks for the review. We're pleased you're happy with the coolbox, and we hope it gets plenty of use this year and next. All the best from the team.
The team at Leisureshopdirect.com
VerifiedVery efficient purchasing process for a product I could find nowhere else.
Date of experience: 25 August 2026
Reply from Leisureshopdirect22 September 2026
Hi Keith,
Thank you. Some of the spares we hold sell a handful of times a year, and we keep them anyway so somebody in your position isn't stuck. Good to hear you found yours.
The team at Leisureshopdirect.com
VerifiedQuick and reliable
Date of experience: 14 August 2026
Reply from Leisureshopdirect22 September 2026
Hi Penny,
Thank you. Fast delivery is one of our favourite things to read in a review, and we'll pass yours on to the warehouse team who packed your order.
The team at Leisureshopdirect.com
VerifiedExcellent service
Date of experience: 17 August 2026
Reply from Leisureshopdirect22 September 2026
Hi Rich,
Thanks for the review. It's great to hear everything went well for you from ordering to delivery. Looking forward to the next time you need us.
The team at Leisureshopdirect.com
VerifiedI like very much this site because I found everything what I wanted!
Date of experience: 24 August 2026
Reply from Leisureshopdirect22 September 2026
Hi there,
Thanks for the review. Tracking something down shouldn't mean ringing round half a dozen places, and it's good to hear we saved you the trouble.
The team at Leisureshopdirect.com
VerifiedExcellent service.
Date of experience: 15 August 2026
Reply from Leisureshopdirect22 September 2026
Hi David,
Thanks for the kind words, we really appreciate your feedback. We will keep doing what we do, and we look forward to your next order.
The team at Leisureshopdirect.com
Verifieditems ordered are on back order so cannot give more stars without items being received.
Date of experience: 24 August 2026
Read this review on TrustpilotVerifiedAn easy and simple ordering process
Date of experience: 24 August 2026
Reply from Leisureshopdirect22 September 2026
Hi Stephen,
Thank you. Tracking down an obscure caravan or motorhome spare shouldn't be hard work, and we're pleased the website made it easy. We hope to see you again.
The team at Leisureshopdirect.com
VerifiedEasy to use web site, good delivery times
Date of experience: 11 August 2026
Reply from Leisureshopdirect22 September 2026
Hi Nigel,
Thanks for the review. We put the work into the search and the product pages so you find what you came for and carry on with your day. Good to hear it went smoothly.
The team at Leisureshopdirect.com
VerifiedIn stock and very quick delivery.
Date of experience: 13 August 2026
Reply from Leisureshopdirect22 September 2026
Hi there,
Thank you. We'd rather carry the awkward lines than only the easy sellers, and it's good to hear we had what you were after.
The team at Leisureshopdirect.com
VerifiedFab company, ordered a Froli bed kit to try. Ordered another unfortunately could not confirm delivery date (we tried to get another before hols) as waiting stock from supplier so refunded swiftly with no question. Back from hols, Just ordered another Froli bed kit. We have twin beds in our motorhome one mattress mould marks the other with the system has not got a mark on it. Great piece of kit.
Date of experience: 27 July 2026
Reply from Leisureshopdirect22 September 2026
Hi Mel,
Thank you. Hearing from a returning customer means a lot to a small, family-run business like ours, and we appreciate it every time.
The team at Leisureshopdirect.com
VerifiedEASY PROCESS
Date of experience: 23 August 2026
Reply from Leisureshopdirect22 September 2026
Hi Wendy,
Thanks for the review. A simple order process is what we are looking to achieve, so this is great to hear. All the best.
The team at Leisureshopdirect.com
VerifiedFast delivery. Product was as described and fitted well.
Date of experience: 10 August 2026
Reply from Leisureshopdirect21 September 2026
Hi there,
Thank you. Glad everything went well. We hope it gets plenty of use.
The team at Leisureshopdirect.com
VerifiedGood price for a trusted brand
Date of experience: 23 August 2026
Reply from Leisureshopdirect21 September 2026
Hi Lauren,
Thanks for the review. We keep an eye on what other caravan and camping suppliers charge so our customers don't have to. Good to hear it showed.
The team at Leisureshopdirect.com
VerifiedQuick and simple ordering process
Date of experience: 23 August 2026
Reply from Leisureshopdirect21 September 2026
Hi Shane,
Thanks for the kind review. Easy to find, easy to order is what we're going for, so this is good to hear. All the best from the team.
The team at Leisureshopdirect.com
I get the feeling that this is a company that cares about customers. Even though my order went a bit wrong (partially caused by me ordering one item twice in error) once they realised there was a problem the staff quickly resolved things. Would have been 5 stars apart from a couple of issues, none of which were typical. I’ll definitely use them again.
Date of experience: 11 August 2026
Reply from Leisureshopdirect21 September 2026
Hi Leo,
We're sorry there was a problem along the way, and pleased the team got it resolved. Thank you for giving us the chance to put it right, and for the kind words.
The team at Leisureshopdirect.com
Verifiedeasy to use site
Date of experience: 22 August 2026
Reply from Leisureshopdirect21 September 2026
Hi Andrew,
Thanks for the review. Ordering online should take a couple of minutes and as straight forward as possible, and it's good to hear ours did.
The team at Leisureshopdirect.com
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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