Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,276 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 7 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedEverything is easy to find and the purchase process is really easy
Date of experience: 16 August 2026
Reply from Leisureshopdirect11 September 2026
Hi Stephen,
Thank you for the kind review. Caravan and motorhome products have a lot of sizes and variations, so we try to make the right one obvious. Good to hear it worked for you.
The team at Leisureshopdirect.com
Verifiedeasy to find what you require.Easy payment.
Date of experience: 15 August 2026
Reply from Leisureshopdirect11 September 2026
Hi Stephen,
Thank you. We spend a lot of time on the exploded diagrams so people are not left guessing at part numbers. Good to hear they helped.
The team at Leisureshopdirect.com
VerifiedGreat fast delivery quality product!
Date of experience: 4 August 2026
Reply from Leisureshopdirect11 September 2026
Hi Jane,
Good to hear the delivery was quick. When a part is holding up a trip, every day counts, so we get orders moving as fast as we're able to. Thanks again for the review.
The team at Leisureshopdirect.com
VerifiedGreat delivery good quality items really impressed competitive pricing as well
Date of experience: 7 August 2026
Reply from Leisureshopdirect11 September 2026
Hi Matt,
Thank you. Fast delivery is one of our favourite things to read in a review, and we'll pass yours on to the warehouse team who packed your order.
The team at Leisureshopdirect.com
VerifiedFantastic customer service and response to enquiry. Thank you
Date of experience: 14 August 2026
Reply from Leisureshopdirect11 September 2026
Hi Jade,
Thanks for the review. The people answering our emails are the same people who know the stock, so a question gets a straight answer. We appreciate you saying so.
The team at Leisureshopdirect.com
VerifiedVery efficient and professional.
Date of experience: 14 August 2026
Reply from Leisureshopdirect11 September 2026
Hi Marilyn,
Thanks for the kind words. We'll keep doing what we do, and we look forward to your next order.
The team at Leisureshopdirect.com
VerifiedGreat system where you can easily identify what parts you need
Date of experience: 13 August 2026
Reply from Leisureshopdirect11 September 2026
Hi there,
Thanks for the review. Finding the right part number for your own model should be the easy part, so it's good to hear our listings did their job.
The team at Leisureshopdirect.com
VerifiedEasy to use and buy on line
Date of experience: 14 August 2026
Reply from Leisureshopdirect11 September 2026
Hi Raymond,
Thanks for the review. We put a lot of work into the parts diagrams and search on the site, so it's good to hear you found the right spare without any problem.
The team at Leisureshopdirect.com
VerifiedGood service, happy with my purchases, best value place I found to buy an aquaroll.
Date of experience: 3 August 2026
Reply from Leisureshopdirect11 September 2026
Hi Lucy,
Thanks. A fair price and a quick delivery is the combination we aim for on every order, and we're glad it worked out for you. See you next time.
The team at Leisureshopdirect.com
VerifiedI have found easily what I wanted.
Date of experience: 13 August 2026
Reply from Leisureshopdirect11 September 2026
Hi there,
Thank you. A website should stay out of your way, so we keep ours plain and quick. Good to hear ours did the job.
The team at Leisureshopdirect.com
VerifiedSlightly clunky check out but otherwise good. Rapid response to a parts enquiry.
Date of experience: 13 August 2026
Reply from Leisureshopdirect11 September 2026
Hi there,
Thanks for the review, and for the note about the website. We've passed it to our web team, and smoothing out the checkout is on their list. Glad the rest of the order went well.
The team at Leisureshopdirect.com
VerifiedGreat communication & great price
Date of experience: 13 July 2026
Reply from Leisureshopdirect11 September 2026
Hi Phil,
Thank you for the kind words about the team. They'll be pleased to hear it, and so are we.
The team at Leisureshopdirect.com
Verifieditem in stock, ease of ordering, delivery charge and time.
Date of experience: 13 August 2026
Reply from Leisureshopdirect11 September 2026
Hi Salian,
Thanks for the review. If a spare exists we'd rather have it on the shelf than tell you to try elsewhere, and it's good to hear we had yours.
The team at Leisureshopdirect.com
VerifiedEasy to use and had exactly what I needed!
Date of experience: 13 August 2026
Reply from Leisureshopdirect11 September 2026
Hi Keith,
Thank you. Some of the spares we hold sell a handful of times a year, and we keep them anyway so somebody in your position isn't stuck. Good to hear you found yours.
The team at Leisureshopdirect.com
VerifiedGood price great choice
Date of experience: 12 August 2026
Read this review on TrustpilotVerifiedQuick and easy to reorder
Date of experience: 12 August 2026
Read this review on TrustpilotVerifiedEasy to order and great product choice
Date of experience: 11 August 2026
Read this review on TrustpilotVerifiedGreat site, easy to use
Date of experience: 3 August 2026
Read this review on TrustpilotVerifiedEasy to identify component required. Good prompt communication to email query.
Date of experience: 11 August 2026
Read this review on TrustpilotVerifiedExcellent website lots of pictures to compare what I have with the listed parts.
Windows did have a problem loading the site in the first instance but settled down on entering the department that I required.
Date of experience: 11 August 2026
Read this review on TrustpilotBefore we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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