13 November 2024
Great service and pricing offering real…
Great service and pricing offering real price matching. Rapidly delivery of goods. Will definitely use again.
Date of experience: 5 November 2024
Read this review on TrustpilotProtective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,280 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
Great service and pricing offering real price matching. Rapidly delivery of goods. Will definitely use again.
Date of experience: 5 November 2024
Read this review on TrustpilotHaving been impressed with service I received from Leisure shop in the past , I needed a part and wasn’t sure which one to order. Leisure shop were extremly helpful. Even though the particular item wasn’t in stock they managed to deliver it to me on day 3.
Date of experience: 5 November 2024
Read this review on TrustpilotTop service many thanks,just wish you had a help line...
Date of experience: 2 November 2024
Read this review on TrustpilotI needed a new water pump urgently for my caravan.
Ordered early afternoon and it arrived after lunch next
day.
That's what I call first class service.
Thank you
Date of experience: 29 October 2024
Read this review on TrustpilotDelivered on time and well packed
Date of experience: 26 October 2024
Read this review on TrustpilotFast delivery, great price.
Date of experience: 29 October 2024
Read this review on Trustpilot100% Very quick and easy
Date of experience: 28 October 2024
Read this review on TrustpilotGood quality product at a reasonable price delivered promptly.
Date of experience: 28 October 2024
Read this review on TrustpilotQuick & efficient with back up call to ensure I was happy with purchase and that it was the correct one
Date of experience: 25 October 2024
Read this review on TrustpilotExcellent service….arrived next day. Well packaged. Just what we needed
Date of experience: 21 October 2024
Read this review on TrustpilotEasy to order, well packed and promptly delivered, well done. Thank you.
Date of experience: 23 October 2024
Read this review on TrustpilotReally quick service,,no problems at all.
Date of experience: 21 October 2024
Read this review on TrustpilotFast efficient service.
Date of experience: 22 October 2024
Read this review on TrustpilotGreat service
Date of experience: 21 October 2024
Read this review on TrustpilotI ordered a domestic part. It arrived quickly!
Date of experience: 10 October 2024
Read this review on TrustpilotOrdered some glass for a fire, fast delivery times but came broken. Got onto customer service and straight away a new one was sent.
Date of experience: 21 October 2024
Read this review on TrustpilotPrompt delivery at a competitive price
Date of experience: 16 October 2024
Read this review on TrustpilotVery quick to dispatch and arrived well boxed.
Date of experience: 19 October 2024
Read this review on TrustpilotGood price and quick delivery
Date of experience: 19 October 2024
Read this review on TrustpilotExcellent service delivered on time
Date of experience: 16 October 2024
Read this review on TrustpilotBefore we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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