Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,280 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
Product is great and fitted well but I collected from store before Christmas and I’m still waiting for my postage refund. Update 15/1/25 postage has been refunded after one email to them so now changed my rating from 2 to 4 stars.
Date of experience: 13 December 2024
Read this review on Trustpilot
VerifiedFast efficient service
Date of experience: 30 December 2024
Read this review on TrustpilotVerifiedVery quick turn around and very helpful
Date of experience: 30 December 2024
Read this review on TrustpilotVerifiedClear listing. Decent price. Fast delivery. Good communication and updates on delivery progress. Item well packaged.
Date of experience: 2 January 2025
Read this review on TrustpilotVerifiedGreat service, very happy with the product.
Date of experience: 2 January 2025
Read this review on TrustpilotVerifiedGreat service, but purchased more logs thinking i needed them ,40.00 I really couldn't afford, but great product thank you.
Date of experience: 30 December 2024
Read this review on TrustpilotVerifiedGreat customer service, checked in to ensure happy. Delivered on Christmas Eve having only ordered evening before.
Date of experience: 21 December 2024
Read this review on TrustpilotYes dear
Cash ap
Date of experience: 30 December 2024
Read this review on TrustpilotVerifiedThe speed of dispatch the price and ease of use of the website
Date of experience: 21 December 2024
Read this review on TrustpilotVerifiedGreat value with easy online transaction and next day delivery.
Delivered with care.
Date of experience: 19 December 2024
Read this review on TrustpilotVerifiedQuick delivery and product spot on
Date of experience: 13 December 2024
Read this review on TrustpilotVerifiedEasy to order the part and received quickly
Date of experience: 9 December 2024
Read this review on TrustpilotVerifiedGoods as described arrived on time
Date of experience: 12 December 2024
Read this review on TrustpilotVerifiedGreat service and on time would definitely recommend
Date of experience: 9 December 2024
Read this review on TrustpilotVerified5* SUPER FAST DELIVERY AND VERY CLEAR PRODUCT OPTIONS, VERY IMPRESSED!
Date of experience: 6 December 2024
Read this review on TrustpilotVerifiedVery happy with the efficient service. Would have no hesitation in using again or recommending.
Date of experience: 5 December 2024
Read this review on TrustpilotVerifiedFires working perfectly. Delivered on time
Good communication.
Date of experience: 3 December 2024
Read this review on TrustpilotVerifiedGreat product, good price, delivered early - would buy again Thankyou :-)
Date of experience: 5 December 2024
Read this review on TrustpilotReally pleased that they had the awning poles I needed Delivery was excellent poles were well packed & delivered on time. The communication with customer service by email was prompt. Very happy would use again
Date of experience: 30 November 2024
Read this review on TrustpilotGreat service. Had to replace the bathroom window, very helpful staff. Replacement received well packaged. 100% recommended.
Date of experience: 25 November 2024
Read this review on TrustpilotBefore we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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