Raymond Hammersley
26 October 2024
26 October 2024
VerifiedExcellent service delivered on time
Excellent service delivered on time
Date of experience: 16 October 2024
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Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,281 reviews
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Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedExcellent service delivered on time
Date of experience: 16 October 2024
Read this review on TrustpilotVerifiedRecent purchases have been most competitively priced and promptly delivered. When I had to discuss an item before purchase, the staff member was helpful, friendly and understanding.
Date of experience: 18 October 2024
Read this review on TrustpilotVerifiedWe order the part which came within 2 weeks. We are in Australia so it was great it came quickly. So glad we have been told about this company for all our parts for our Motorhome as it is an imported vehicle.
Date of experience: 26 October 2024
Read this review on Trustpilothad a mix up with the order and fixed promptly, great to do business with A+++
Date of experience: 25 October 2024
Read this review on TrustpilotVerifiedall good just as stated in all respects
Date of experience: 17 October 2024
Read this review on TrustpilotVerifiedWater locking cap fitted perfectly as a replacement for the original which would not lock. Fast delivery, would use again
Date of experience: 14 October 2024
Read this review on TrustpilotVerifiedVery helpful company
Date of experience: 17 October 2024
Read this review on TrustpilotVerifiedBrilliant product,just as described. Brilliant swift service and product purchased now fitted in fridge, would definitely recommend this company thank you.
Date of experience: 15 October 2024
Read this review on TrustpilotVerifiedSuper service, fast and just what I needed. New tap spout for our motorhome.
It seams this company CAN deliver the items, others can't. Thanks again
Date of experience: 14 October 2024
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It is a great company to do business with genuine products at competitive prices, and the staff goes out of its way and does everything possible. The only snag is phone communication is not available to talk to the staff.
Date of experience: 11 October 2024
Read this review on TrustpilotVerifiedPrompt delivery at a fair price on a pair of retainlng springs for a truma gas fire case.
Date of experience: 10 October 2024
Read this review on TrustpilotSome long time ago, I ordered a new sliding door door fly screen for my Globecar camper van. This was not a quick supply so I never responded to the request to review the order. However, I received the fly screen some weeks ago and was able to fit it last weekend. Happily the fitting was easy and took just over an hour, including removing the original broken fly screen.
So thanks very much. The product was as required.
I have made several small purchases from you in the past, and recommend you to my son who also has a van like mine. I will take every further opportunity to sing your praises!
Date of experience: 18 October 2024
Read this review on TrustpilotVerifiedExcellent and prompt service
Date of experience: 7 October 2024
Read this review on TrustpilotVerifiedFast delivery smooth transaction recommended
Date of experience: 11 October 2024
Read this review on TrustpilotVerifiedSuperb information all accurate super fast delivery fantastic service
Date of experience: 7 October 2024
Read this review on TrustpilotVerifiedAll good, as it should be!
Date of experience: 10 October 2024
Read this review on TrustpilotVerifiedI ordered the Dometic Indicator Flap + Lever, it easy to find the product I needed and ordering was straightforward.
The parcel arrived in good time as was exactly as described and fitted perfectly.
Date of experience: 8 October 2024
Read this review on TrustpilotVerifiedEasy to find parts and quickly delivered
Date of experience: 5 October 2024
Read this review on TrustpilotVerifiedPrice was ok and they had a deal on, which is why I bought from them. Only small niggle was that it said free next day delivery until I got to the end, then said 48 hours. Wasn’t a problem for me
Date of experience: 8 October 2024
Read this review on TrustpilotBought an awning from this company unfortunately when it was erected we found a few problems.
Contacted through email had a reply within 2 working days we discussed a solution and over the next few weeks the awning was collected, sent for inspection by manufacturer and every time we requested an update got a reply. Unfortunately it could not be repaired ans there was no replacement stock, so refund arrived in good time. Will use them again no complaints
Date of experience: 15 October 2024
Read this review on TrustpilotBefore we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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