10 October 2024
Great service thanks
Great service thanks
Date of experience: 30 September 2024
Read this review on TrustpilotProtective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,281 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
Great service thanks
Date of experience: 30 September 2024
Read this review on TrustpilotSuper quick delivery, good communication and a great price
Date of experience: 3 October 2024
Read this review on TrustpilotGreat hinges made toilet door open and shut perfectly. Great service from leisureshopdirect as usual good delivery time very happy 😊
Date of experience: 27 September 2024
Read this review on TrustpilotTutto bene, pezzo come mi aspettavo, tempi giusti, prezzo corretto. Peccato che sono in Italia, da noi nessuno aveva quell ricambio. Le spese di invio erano più alte del prezzo del componente.
Date of experience: 1 October 2024
Read this review on TrustpilotExcellent and fast service. Items as described.
Date of experience: 1 October 2024
Read this review on TrustpilotEasy ordering Quick delivery, no hassle
Date of experience: 1 October 2024
Read this review on TrustpilotQuality goods and speedy service
Date of experience: 27 September 2024
Read this review on Trustpilot100% in every way Thank you
Date of experience: 30 September 2024
Read this review on TrustpilotReceived promptly as described.
Date of experience: 27 September 2024
Read this review on TrustpilotVery Swift and as described
Date of experience: 28 September 2024
Read this review on TrustpilotHad a problem with our Thule bike rack which was just out of warranty.I received a reply from Karen at Leisureshopdirect stating that she had contacted the supplier, but the bike rack was out of warranty. Next email from Karen was that the part had been sent out!! The replacement part arrived three days after I first emailed Karen!!!! What fantastic, no hassle,Brilliant service I really was dumb struck how good the service was that Karen gave, she is a brilliant example of a customer service advisor and an absolute credit to her company.Why can't all companies be like this? A massive thanks to Karen and the company.
Date of experience: 29 September 2024
Read this review on TrustpilotDealt with this company before and would definitely recommend them.
Date of experience: 26 September 2024
Read this review on TrustpilotVery quick delivery at a good price
Date of experience: 24 September 2024
Read this review on TrustpilotGood product, reasonable price and delivery was fast
Date of experience: 23 September 2024
Read this review on TrustpilotPrompt delivery, item as described happy bunny
Date of experience: 24 September 2024
Read this review on TrustpilotOrdered from Australia, arrived in 11 days. Very happy with the service, purchased product and timely delivery. I would be more than happy to order again from Leisure Direct.
Date of experience: 19 September 2024
Read this review on TrustpilotOrdered two Isabella chairs and bag on Wednesday and had them delivered on Friday morning!. Absolutely first class service.
The chairs and bag are fabulous and exactly as described. I'm delighted with them. The price was excellent and postage was free.
Ist Class service , 1st class goods ...happy customer.
I can recommend this firm and I certainly will use them again.
Date of experience: 27 September 2024
Read this review on TrustpilotThe product was good and easy to fit
Date of experience: 8 August 2024
Read this review on TrustpilotQuality products and at a great price. I ordered some gas fittings and pipework from Leisureshop direct for some work on my campervan. They had the products in stock and the delivery was quick and reasonable. I would definitely use them again if i needed camping and leisure products.
Date of experience: 17 September 2024
Read this review on TrustpilotNeeded some specialised products quickly and Leisure Shop Direct had the products I needed and got them to me very quickly.
Date of experience: 16 September 2024
Read this review on TrustpilotBefore we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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