margaret gray
15 September 2024
15 September 2024
VerifiedGreat service …
I got exectly as order at the time stated. Great service
Date of experience: 7 September 2024
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Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,281 reviews
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Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedI got exectly as order at the time stated. Great service
Date of experience: 7 September 2024
Read this review on TrustpilotVerifiedExcellent service and good communication. Will definitely order from them again
Date of experience: 7 September 2024
Read this review on TrustpilotVerifiedHandled return quickly and provided cost effective means of doing so. Friendly. Very good service.
Date of experience: 6 September 2024
Read this review on TrustpilotVerifiedeasy to follow and order online. Delivery was good.
Not had time to use my purchase yet but i am sure it will be fine.
Date of experience: 6 September 2024
Read this review on TrustpilotVerifiedMissing item replaced quickly.
Date of experience: 6 September 2024
Read this review on TrustpilotVerifiedThe service was very slick. Very speedy dispatch and I was kept informed of when my item was due. .Good price and I'm glad I used this company. Worth the five stars!!
Date of experience: 5 September 2024
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VerifiedBest price I could find and delivered for free the next day so that's great service. The website is a bug-ridden mess though and getting an item into the basket and through the terrible clunky checkout was an ordeal that isn't acceptable in 2024.
Date of experience: 5 September 2024
Read this review on TrustpilotVerifiedExcellent service and very quick delivery.
Date of experience: 5 September 2024
Read this review on TrustpilotVerifiedArrived on time no issues
Date of experience: 2 September 2024
Read this review on TrustpilotVerifiedThe person who answered my emails was very helpful.
Date of experience: 4 September 2024
Read this review on TrustpilotVerifiedQuick delivery, item came as described and fitted perfect. Will order from them again.
Date of experience: 31 August 2024
Read this review on TrustpilotVerifiedSpeed and accuracy
Date of experience: 31 August 2024
Read this review on TrustpilotVerifiedEverything as advertised, great leisure shop.
Date of experience: 30 August 2024
Read this review on TrustpilotVerifiedVery speedy delivery
Date of experience: 28 August 2024
Read this review on TrustpilotVerifiedEasy to order and delivered quickly
Date of experience: 26 August 2024
Read this review on TrustpilotVerifiedEasy system to order, delivered by Royal mail
Date of experience: 28 August 2024
Read this review on TrustpilotVerifiedFantastic bit of kit… obv made of strong material …. Very pleased indeed
Date of experience: 28 August 2024
Read this review on TrustpilotVerifiedBrilliant very speedy service.
Thank you
Date of experience: 28 August 2024
Read this review on TrustpilotVerifiedOrder arrived quicker than expected, great service
Date of experience: 27 August 2024
Read this review on TrustpilotVerifiedOur very old camping Fridge failed just before going away. We ordered a new one from Leisureshopdirect and were delighted to receive it the next day. On switching it on we were well pleased with its performance on both 240v electricity and Gas while we were on the campsite for a week. Many thanks.
Date of experience: 14 August 2024
Read this review on TrustpilotBefore we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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