Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,281 reviews

Ratings and reviews last updated 8 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

C Donnelly
29 August 2024
Rated 4 out of 5 starsVerified

The product and delivery were…

The product and delivery were absolutely fine but I don't feel the website is that user friendly - as I received a 5% discount offer but to apply is below the purchasing inflation, right down at the bottom and the very last page.

Date of experience: 19 August 2024

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Phil Price
27 August 2024
Rated 5 out of 5 starsVerified

Brilliant exactly what I wanted

Brilliant exactly what I wanted

Date of experience: 19 August 2024

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Pierre
26 August 2024
Rated 5 out of 5 starsVerified

Easy to find easy to order

Product was exactly what I ordered & arrived in good order. Will use again.

Date of experience: 15 August 2024

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Julie
26 August 2024
Rated 5 out of 5 starsVerified

Easy to order

Easy to order. Part for an older van that we simply couldn’t find elsewhere. Paid a bit extra for quick delivery and it was very quick

Date of experience: 15 August 2024

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Valerie John-Charles
23 August 2024
Rated 5 out of 5 starsVerified

Easy to order and quick delivery!

Easy to order and quick delivery!

Date of experience: 12 August 2024

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Mr Michael Smith
23 August 2024
Rated 5 out of 5 starsVerified

You said what you was going to do and…

You said what you was going to do and did it no hassle and delivered early too

Date of experience: 15 August 2024

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ALAN TALBOT
22 August 2024
Rated 5 out of 5 starsVerified

Motorhome tap

Excellent service fast delivery and great product,definitely would use them again

Date of experience: 14 August 2024

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Denham
21 August 2024
Rated 5 out of 5 starsVerified

great service.

From identifying the part we needed, through the order and delivery, all was clear, reliable and accurate. No fuss, just brilliant service.

Date of experience: 14 August 2024

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Kay Jordan
20 August 2024
Rated 5 out of 5 starsVerified

Vango Balleto Proshield Air Awning 330

Great prices, great fast delivery, guy very helpful as parcel was quite heavy. Put the awning up, delighted with quality, clearer instructions from Vango maybe helpful but cup of tea and few minutes on youtube we were sorted. Very pleased with purchase, will certainly check out Leisureshop direct if requiring further caravan/camping equipment.

Date of experience: 12 August 2024

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Mrs Susan Miner
19 August 2024
Rated 5 out of 5 starsVerified

Knowledge and excellence and clarity of website

Brilliant service and excellent customer support thorough array of products

Date of experience: 12 August 2024

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Nick P
19 August 2024
Rated 5 out of 5 starsVerified

Easy to use website and to buy items

Easy to use website and swift delivery or purchased items. Have used Leisureshop before and will again.

Date of experience: 9 August 2024

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william trowbridge
19 August 2024
Rated 5 out of 5 starsVerified

Great product delivered on time very…

Great product delivered on time very pleased

Date of experience: 9 August 2024

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Ray Wrapson
18 August 2024
Rated 5 out of 5 starsVerified

Excellent service and delivered on time

Excellent service and delivered on time

Date of experience: 7 August 2024

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customer
17 August 2024
Rated 5 out of 5 starsVerified

Quick transaction and delivery

One firm that sells you a product and delivers it quickly no messing around, and delivery to the north of Ireland, would recommend

Date of experience: 10 August 2024

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David
17 August 2024
Rated 5 out of 5 starsVerified

Extremely fast delivery and items were…

Extremely fast delivery and items were well packaged will definitely order more items

Date of experience: 9 August 2024

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Customer
16 August 2024
Rated 5 out of 5 starsVerified

Item arrived as expected and in good…

Item arrived as expected and in good time

Date of experience: 9 August 2024

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TREVOR
16 August 2024
Rated 5 out of 5 starsVerified

Quick delivery.

Quick delivery.
Good tracking of parcel.
Competitive prices.
Excellent customer service from Craig.

Date of experience: 9 August 2024

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