Paul
18 July 2024
18 July 2024
VerifiedEasy Transaction
Easy to find the part I needed (Freah water filling cap for old MK5 Transit Camper) arrived in good time and was perfect fit
Date of experience: 10 July 2024
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Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,281 reviews
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Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedEasy to find the part I needed (Freah water filling cap for old MK5 Transit Camper) arrived in good time and was perfect fit
Date of experience: 10 July 2024
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Verifiedordered the wrong part completely my fault accepted return no problems money paid back into my account within 24 hrs first class customer service. Will use again when required A******
Date of experience: 25 June 2024
Read this review on TrustpilotVerifiedI had a problem with one of the components sent to me. I emailed Leisureshopfirect. Sending them a photo of the problem. It was resolved immediately by a very efficient helpful ( Karon) who sent a replacement straight away. I recommend this company 100%
Date of experience: 10 July 2024
Read this review on TrustpilotVerifiedMy product was a perfect fit and pushed straight on. It was a really good price and I received it within a couple of days of ordering it with standard delivery. I would definitely recommend ‘Leisure shop direct’ and use them again in the future.
Date of experience: 10 July 2024
Read this review on TrustpilotVerifiedGreat products good price and excellent service
Date of experience: 10 July 2024
Read this review on TrustpilotVerifiedExcellent and timely service
Date of experience: 10 July 2024
Read this review on TrustpilotVerifiedExcellent price. Speedy delivery- ordered at 12.45noon . Delivered 11am next day
Date of experience: 8 July 2024
Read this review on TrustpilotVerifiedKept informed all the way from order to receipt. Very easy to use website. My goods also arrived earlier than expected. Great service, 5 star!!
Date of experience: 8 July 2024
Read this review on TrustpilotVerifiedfair price and very prompt delivery
Date of experience: 13 July 2024
Read this review on TrustpilotVerifiedDelivery was quick and parts arrived in good condition.
Date of experience: 1 July 2024
Read this review on TrustpilotVerifiedOrdered a campervan fridge but it came damaged in transit.after letting leisureshop direct know this was picked up the following day and replacement sent straight out.all sorted out hassle free.
Date of experience: 4 July 2024
Read this review on TrustpilotVerifiedOrdered replacement part for awning, process was easy and item arrived quickly.
Date of experience: 4 July 2024
Read this review on TrustpilotVerifiedExcellent customer service received. Easy ordering from website. Good communication on delivery and timing. Whole procedure from start to delivery was efficient and impressive.
Date of experience: 4 July 2024
Read this review on TrustpilotVerifiedGood product, good delivery time, had the part in stock.
Date of experience: 4 July 2024
Read this review on TrustpilotVerifiedfast delivery,and realy good product
Date of experience: 4 July 2024
Read this review on TrustpilotVerifiedMy order wasn’t dispatched until I queried it, despite being for items in the “will be dispatched the next day” category. However, once they’d looked into it it was dispatched that day and I received it two days later. A bit of a hiccup, but all was well.
I sometimes struggled to find the item I needed, but eventually I found it.
Date of experience: 4 July 2024
Read this review on TrustpilotFantastic - Karen was so so helpful and user friendly.
Very high level of excellence service when purchasing an item for a Campervan cooker Hob lid !! Excellent price excellent product and excellent service - thank you Karen 👍
Date of experience: 10 July 2024
Read this review on TrustpilotOrdering and delivery prompt and efficient.
Product is as expected. Thank you.
Date of experience: 4 July 2024
Read this review on TrustpilotVerifiedOrder delivered in record time and well packaged. Driver polite and friendly
Date of experience: 1 July 2024
Read this review on TrustpilotVerifiedReally helpful staff, polite and hardworking.
Date of experience: 26 March 2024
Read this review on TrustpilotBefore we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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