Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,281 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
Good prices and delivery,my only moan is only having an email to contact.
Website says there's a chat facility but I cannot find it.
Date of experience: 26 June 2024
Read this review on Trustpilot
Very good service, kept updated with availability and delivery
Date of experience: 13 June 2024
Read this review on TrustpilotExcellent service from Leisureshop Direct. Placed an order for an aerial in the afternoon and next morning it was here with me by Post Office delivery. Communication was also excellent and will not hesitate to use this company again for my Caravan needs.
Date of experience: 25 June 2024
Read this review on TrustpilotVerifiedVery prompt service my heater was delivered to me very quickly,would definitely use this company again,
Date of experience: 18 June 2024
Read this review on TrustpilotVerifiedGoods arrived promptly and both lights worked once connected. What more could I ask.
Date of experience: 18 June 2024
Read this review on TrustpilotVerifiedWe got the tent that we were looking for at a great price delivery was within a couple of days. I would definitely recommend this company
Date of experience: 17 June 2024
Read this review on TrustpilotVerifiedEasy to buy and got it early than date stated
Date of experience: 15 June 2024
Read this review on TrustpilotVerifiedCame on time delivery very quick.
Date of experience: 14 June 2024
Read this review on TrustpilotVerifiedGood quality herzim strip, delivered quickly and well packed. Noice!
Date of experience: 14 June 2024
Read this review on TrustpilotVerifiedGreat service and fast delivery.
Date of experience: 8 June 2024
Read this review on TrustpilotVerifiedWell packed, speedy. Delivery
Date of experience: 11 June 2024
Read this review on TrustpilotVerifiedFabulous customer service. Speedy deliver. Great product
Date of experience: 11 June 2024
Read this review on TrustpilotVerifiedWrong item supplied.
No response to email - not good enough.
Update 20 June 2024
All sorted, and the error not really their fault so happy to give 4 stars ( nobody is perfect).
Date of experience: 11 June 2024
Read this review on TrustpilotVerifiedgreat site and easy to use. items sent nice and quick.
thanks
Date of experience: 8 June 2024
Read this review on TrustpilotVerifiedOrdered and was dispatched the same day. arrived the next day and I fitted the aerial very easily. Tried it on the TV and all was well.
Date of experience: 7 June 2024
Read this review on TrustpilotVerifiedEfficient service
Date of experience: 7 June 2024
Read this review on TrustpilotVerifiedEasy to use website for ordering and delivery was quick and on the date stated when ordering.
Date of experience: 6 June 2024
Reply from Leisureshopdirect17 June 2024
Dear Mr. Dalgliesh,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuick delivery needed as we had left our step at motorway station. It came early the next day.
Date of experience: 5 June 2024
Reply from Leisureshopdirect17 June 2024
Dear Jan,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedHad the component I needed, service was excellent,
Component was received within two days of ordering.
Thanks for the service will use this company again when parts are required.
Date of experience: 4 June 2024
Reply from Leisureshopdirect17 June 2024
Dear Mr. Place,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
VerifiedOrdered & arrived. Competitively priced.
Date of experience: 8 June 2024
Reply from Leisureshopdirect17 June 2024
Thanks for the great review John. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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