TrustScore 4.6 | Based on 8,281 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 9 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedGood product,well wrapped and very quick delivery
Date of experience: 21 March 2024
Reply from Leisureshopdirect3 April 2024
Dear Mr. Crockett,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
VerifiedEasy to find part a was looking for an d great price and fast delivery
Date of experience: 20 March 2024
Reply from Leisureshopdirect3 April 2024
Dear John,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
VerifiedGreat thanks 😊
Date of experience: 20 March 2024
Reply from Leisureshopdirect3 April 2024
Dear Mr. Thorne,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedItem was as expected and arrived very quickly.
Date of experience: 18 March 2024
Reply from Leisureshopdirect27 March 2024
Dear Mr. Miller,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service, all delivered on time 👍.
Date of experience: 14 March 2024
Reply from Leisureshopdirect27 March 2024
Dear Mr. Vincent,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
VerifiedItem in stock and quick delivery. Item was needed urgently to repair the van in order to be able to go away for the weekend. Simple to find the correct item and delivered on schedule.
Date of experience: 14 March 2024
Reply from Leisureshopdirect27 March 2024
Dear Andy,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedProducts as described and sent promptly.
Date of experience: 11 March 2024
Reply from Leisureshopdirect27 March 2024
Dear Mr. Hayes,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Customer Services
Leisureshopdirect Ltd
VerifiedHad the parts in stock and shipped out very quickly very good service. Good company to deal with will be back again.
Date of experience: 11 March 2024
Reply from Leisureshopdirect27 March 2024
Dear Mr. Roberts,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedStraight forward transaction
Date of experience: 14 March 2024
Reply from Leisureshopdirect27 March 2024
Dear Mr. Selby,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
Verifieditem was exact replacement == order'd and deliver'd no probs
Date of experience: 13 March 2024
Reply from Leisureshopdirect27 March 2024
Dear Mr. Smith,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood price, friendly service and very quick delivery.
Date of experience: 6 March 2024
Reply from Leisureshopdirect27 March 2024
Dear Mr. Lock,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood product and speedy delivery. Well done.
Date of experience: 8 March 2024
Reply from Leisureshopdirect20 March 2024
Dear Mr. Taunton,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service
Date of experience: 11 March 2024
Reply from Leisureshopdirect20 March 2024
Dear Mr. Uphill,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
VerifiedVery quick delivery and the part I needed at a great price.
Date of experience: 11 March 2024
Reply from Leisureshopdirect20 March 2024
Dear Jay,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedThe product I needed was easy to find and place the order. The prices are good and can be ordered by the metre. Will definitely use again. Very happy customer...
Date of experience: 11 March 2024
Reply from Leisureshopdirect20 March 2024
Thanks for the great review Suzy. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFast delivery. Easy to find products. Good price.
Date of experience: 8 March 2024
Reply from Leisureshopdirect20 March 2024
Dear Mr. Webster,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Customer Services
Leisureshopdirect Ltd
VerifiedWe have used Leisureshop Direct a number of times over the years. They are always very helpful and their
communication is very good. The chairs were well packaged and arrived on time. The price was also excellent and the chairs are extremely comfortable.
Date of experience: 4 March 2024
Reply from Leisureshopdirect20 March 2024
Dear Mrs. Hutson-Deeley,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedWater tank cap was excellent value and delivered timely thanks.
Date of experience: 7 March 2024
Reply from Leisureshopdirect20 March 2024
Dear Andrew,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedEasy to order and arrived on time,
Date of experience: 8 March 2024
Reply from Leisureshopdirect20 March 2024
Dear Mrs. Bryan,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood product great price quick delivery
Date of experience: 4 March 2024
Reply from Leisureshopdirect20 March 2024
Dear Mr. Kibble,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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