TrustScore 4.6 | Based on 8,281 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 9 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedThe product was exactly as described, fitted perfectly and was sensibly priced.
Date of experience: 6 March 2024
Reply from Leisureshopdirect14 March 2024
Dear Mr. Chamberlain,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent experience. Super easy ordering online and quick delivery
Date of experience: 4 March 2024
Reply from Leisureshopdirect14 March 2024
Dear Mr. Lowe,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
VerifiedVery efficient service. Happy to use this service again
Date of experience: 29 February 2024
Reply from Leisureshopdirect14 March 2024
Thanks for the great review Tom. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedEasy to deal with great value products along with quality I would highly recommend them.
Date of experience: 1 March 2024
Reply from Leisureshopdirect14 March 2024
Dear Mr. Mothersele,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedTechnician arrived promptly and carried a great repair to my wing mirror. A great service
Date of experience: 28 February 2024
Reply from Leisureshopdirect14 March 2024
Dear Mr. Dalley,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Customer Services
Leisureshopdirect Ltd
Great value, excellent communication and service. Vast range of accessories.
Date of experience: 3 March 2024
Reply from Leisureshopdirect14 March 2024
Dear Customer,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Verified1st class service
Date of experience: 26 February 2024
Reply from Leisureshopdirect6 March 2024
Dear Mr. Stephens,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
VerifiedWas pleased with cost and amazed with the quick delivery
Date of experience: 23 February 2024
Reply from Leisureshopdirect6 March 2024
Dear Margaret,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
VerifiedGood range of products at good prices and a quick delivery of my caravan taps, now fitted, looking and working great
Date of experience: 24 February 2024
Reply from Leisureshopdirect6 March 2024
Dear Mr. Dix,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedI cant beleive my parcel only took 8 days to arrive from the UK to NZ , ordered wednesday 21st & arrived the following wednesday 28th. Thank you very much. Great service.
Date of experience: 21 February 2024
Reply from Leisureshopdirect29 February 2024
Dear Mr. Hawkins,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
VerifiedQuick delivery. great service.
Date of experience: 20 February 2024
Reply from Leisureshopdirect29 February 2024
Dear Mr. Earnshaw,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service and very quick delivery. Will be using again
Date of experience: 20 February 2024
Reply from Leisureshopdirect29 February 2024
Dear Mr. Holmes,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat website with a great range of products and a great easy to navigate ordering process, prompt dispatch of well packed products, fair prices. so therefore GREAT
Date of experience: 12 February 2024
Reply from Leisureshopdirect29 February 2024
Dear Mr. Witter,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Customer Services
Leisureshopdirect Ltd
VerifiedGood range of products available at reasonable prices. Very happy with item purchased. Delivery was quick. What more could you want!
Date of experience: 16 February 2024
Reply from Leisureshopdirect29 February 2024
Dear Mr. Clark,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedThe international shipping was expensive, more than the cost of the sensor but the range of ALDE products in NZ is pretty limited. I could not find anyone that stocked the sensor. Delivery in 7 days was impressive. Thanks
Date of experience: 14 February 2024
Reply from Leisureshopdirect29 February 2024
Dear Glen,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedFast delivery excellent service
Date of experience: 16 February 2024
Reply from Leisureshopdirect29 February 2024
Dear Mr. Davies,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedMy fridge is 15 years old. Such a simple item like the freezer hinge renders the fridge redundant. Whilst the new hinge was not cheap £25 inc p&p much better than £900 for a new fridge
Date of experience: 15 February 2024
Reply from Leisureshopdirect23 February 2024
Dear Mr. Robertson,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
VerifiedEasy to find the item I needed to repair a 17 year old motorhome roof light. Very speedy response and very reasonable price. Other vendors didn't seem to stock what I needed.
Date of experience: 10 February 2024
Reply from Leisureshopdirect23 February 2024
Dear Mr. Adcock,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent price, delivery and service
Date of experience: 13 February 2024
Reply from Leisureshopdirect21 February 2024
Dear Mrs. Taylor,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
Verifiedmy toilet cassette arrived quickly and as described. the price was the best around at the time of purchase.
Date of experience: 12 February 2024
Reply from Leisureshopdirect21 February 2024
Dear Mr. Evans,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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