Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,276 reviews

Ratings and reviews last updated 7 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Glenn Hughes
1 August 2026
Rated 5 out of 5 starsVerified

Fast response so far so good

Fast response so far so good

Date of experience: 1 August 2026

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Brian Stickland
1 August 2026
Rated 4 out of 5 starsVerified

COST

Wide range of products at competitive prices.

Date of experience: 1 August 2026

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Stephen Harris
1 August 2026
Rated 5 out of 5 starsVerified

Good Service after a search on the internet

Found what I wanted after an internet search and was pleased with this company.

Date of experience: 1 August 2026

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Dr Paul
1 August 2026
Rated 5 out of 5 starsVerified

Fabulous and attentive service

Fabulous and attentive service. Found parts for me that were discontinued. Kept in touch and is my one stop shop from now on.

Date of experience: 29 July 2026

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Michelle Jeffery
31 July 2026
Rated 5 out of 5 stars

I have had fantastic correspondence…

I have had fantastic correspondence with Leisure Direct due to a problem with a delivery. The products we brought were great quality and great communication with the customer service team I would highly recommend them to anyone.

Date of experience: 31 July 2026

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Nevill Little
31 July 2026
Rated 5 out of 5 starsVerified

Quick service

found what I wanted with clear delivery options

Date of experience: 31 July 2026

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Ian Bentley
31 July 2026
Rated 4 out of 5 starsVerified

easy to order but no information to…

easy to order but no information to have the unit delivered to the fitters.

Date of experience: 31 July 2026

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Andy Harris
30 July 2026
Rated 5 out of 5 starsVerified

Simple and easybtobuse website

Simple and easybtobuse website, good pricing and fast delivery. Thank you.

Date of experience: 30 July 2026

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Miss Kean
30 July 2026
Rated 5 out of 5 starsVerified

Seems great option for me

When researched I had not found Domestic -
But through Google help with set up I needed suggested domestic and as I’m solo at times this awning option so much better and not as pricey very impressed and smooth to buy on website
Thanks

Date of experience: 30 July 2026

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Ms S L Donaldson
29 July 2026
Rated 4 out of 5 starsVerified

Very easy to order part required

Very easy to order part required
Very good website

Date of experience: 29 July 2026

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Tristar Williams
29 July 2026
Rated 5 out of 5 starsVerified

ITEM AVAILABLE AND READY TO…

ITEM AVAILABLE AND READY TO SHIP,EXCELLENT

Date of experience: 29 July 2026

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Mr J Hobson
28 July 2026
Rated 5 out of 5 starsVerified

Found what I was looking for

Found what I was looking for

Date of experience: 28 July 2026

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RobertMeechan
28 July 2026
Rated 5 out of 5 starsVerified

found what i was looking for

found what i was looking for

Date of experience: 28 July 2026

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Kevin Yates
27 July 2026
Rated 5 out of 5 starsVerified

Price and good reviews online

Price and good reviews online. Quick delivery.

Date of experience: 27 July 2026

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Jonathan Fox
27 July 2026
Rated 4 out of 5 starsVerified

Seems fine so far

Seems fine so far, haven't received anything yet. Will update

Date of experience: 26 July 2026

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