TrustScore 4.6 | Based on 8,281 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 9 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedThey will do the job well
Date of experience: 6 November 2023
Reply from Leisureshopdirect17 November 2023
Dear Ken,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
What a fantastic and helpful company, I ordered a roof lite, customer service very good, would recommend them
Date of experience: 15 September 2023
Reply from Leisureshopdirect17 November 2023
Dear Karen,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood quality products at fair price with swift delivery, what’s not to like!
Date of experience: 30 October 2023
Reply from Leisureshopdirect17 November 2023
Dear Customer,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedOrdered two side lamps. It was easy and straight forward to order. Delivery was about 1week that's ok as i live in Ireland.
Overall happy with purchase and service. Definitely recommend leisureshopdirect
Date of experience: 2 November 2023
Reply from Leisureshopdirect17 November 2023
Dear James,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
Caravan front cover. Good value and fits well onto my Bailey Unicorn caravan. Fairly easy and quick to fit once I had worked where the lower straps go. Kept the caravan front clean and dry on a 220 mile mainly motorway journey. No problems with fixing. Dries quickly and packs away neatly.
Date of experience: 9 November 2023
Reply from Leisureshopdirect17 November 2023
Dear Customer,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Ordered the parts to repair my Remis blind. Leisure Shop Direct despatched the kit as soon as it came back into stock. This product could not be found from other suppliers. Very impressed.
Date of experience: 2 November 2023
Reply from Leisureshopdirect17 November 2023
Dear Mr Summers,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedAll good the delivery was not up too the job not leisureshopdirect fault
Post could do better
Date of experience: 1 November 2023
Reply from Leisureshopdirect17 November 2023
Dear Heather,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
Ordered the Remis kit for motorhome cab blinds. Was delivered but with some critical parts missing from the sealed plastic bag. When reported via chat, Karen couldn’t have been more helpful finally sending a new complete kit on next day delivery. Missing parts down to Remis packers - Leisure Direct did everything to fix problem. Great customer service.
Date of experience: 7 November 2023
Reply from Leisureshopdirect17 November 2023
Dear Mr. Baxter,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
VerifiedGreat products at great prices. Really quick deliveries.
Date of experience: 31 October 2023
Reply from Leisureshopdirect17 November 2023
Dear Mr Southern,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
Great service. Received promptly. Reasonable priced.
Date of experience: 26 October 2023
Reply from Leisureshopdirect7 November 2023
Dear Yvonne,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
I purchased a part for my Dometic/Seitz window that cannot be found in the U.S.A. The shipping was expensive, but that was expected. Even though it was not initially in stock I received it in 2 weeks. This was a positive experience. Thank you.
Date of experience: 20 October 2023
Reply from Leisureshopdirect7 November 2023
Dear Mr. Campbell,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedHave not actually tried the campervan cover on yet but it's a good weight, looks & feels really good quality and I'm very pleased I bought it. Purchase and delivery was quick & easy.
Date of experience: 28 October 2023
Reply from Leisureshopdirect7 November 2023
Dear Chris,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service
Date of experience: 27 October 2023
Reply from Leisureshopdirect7 November 2023
Dear Mr. Woodward,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery fast delivery and Trouble free transaction thanks
Date of experience: 27 October 2023
Reply from Leisureshopdirect7 November 2023
Dear Customer,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedProduct as described
Date of experience: 18 October 2023
Reply from Leisureshopdirect7 November 2023
Dear Mr. Copland,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
VerifiedPleasant, very helpful, knowledgeable, fast delivery could not ask for more.
Date of experience: 16 October 2023
Reply from Leisureshopdirect31 October 2023
Dear Mr. Ridgeway,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service, all very good
Date of experience: 19 October 2023
Reply from Leisureshopdirect31 October 2023
Dear Mr. Cook,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
VerifiedBrilliant service. Ordered online Saturday morning and arrived on Monday. Can’t get better than that! Good price too.
Date of experience: 21 October 2023
Reply from Leisureshopdirect31 October 2023
Dear Roger,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Good product first class service
Date of experience: 23 October 2023
Reply from Leisureshopdirect31 October 2023
Dear Customer,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service and kept up dated on order.
Date of experience: 19 October 2023
Reply from Leisureshopdirect31 October 2023
Thanks for the great review Stu. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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