Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Review summary
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
What people talk about most
Product
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
Order
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
Delivery service
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
Website
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
User experience
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
MP
Mr P J MEECHAN 22 August 2023
Verified
Great selection and price
Great selection and price, fast service.
Date of experience: 14 August 2023
Reply from Leisureshopdirect25 August 2023
Dear Mr Meechan,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Not sure a high-spec steering wheel lock counts as an adventure but I feel it's helping keep the shiny new car safe! Good price for the item, prompt service. Happy to shop with you in the future.
Date of experience: 6 August 2023
Reply from Leisureshopdirect25 August 2023
Dear Nick,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
I was so happy to be able to order the part I needed for my camper blinds. The piece was a bit difficult to replace, but eventually I figured it out.
Date of experience: 7 August 2023
Reply from Leisureshopdirect25 August 2023
Dear Janet,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Good service but the barrage of daily follow up emails including advertising will make me unsubscribe from you.
Date of experience: 13 August 2023
Reply from Leisureshopdirect5 September 2023
Dear Mr Vink,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Update. After a bit of to-ing and fro-ing my order came very very quickly. There had been a problem with the carrier but,when Craig got involved he pulled out all the stops to get the confusion sorted and as promised 24 hour delivery resulted in my order arriving. One really good point that LeisureDirect excel at is the packing of orders.My parcel came wrapped in sturdy cardboard with bubble wrap and with lots of strong parcel tape so it was very secure. Well done everyone
Date of experience: 21 August 2023
Reply from Leisureshopdirect5 September 2023
Dear Norma,
Thanks for taking the time to write us a review. We are glad one of our team could help you make the ordering process easy for you. We look forward to helping you again in the future.
Thanks for taking the time to write us a review. It is great to hear that you found the website and the ordering process easy and straightforward. We look forward to helping you again in the future.
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
Item required in stock, sent promptly, all good so far. Haven't fitted it yet!
Date of experience: 6 August 2023
Reply from Leisureshopdirect25 August 2023
Dear Mr Pearson,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Very helpful kept informed of order progress nothing too much trouble would highly recommend
Date of experience: 11 August 2023
Reply from Leisureshopdirect25 August 2023
Dear Customer,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Easy transaction and friendly staff. Product amazing and recommend them 100%
Date of experience: 3 August 2023
Reply from Leisureshopdirect25 August 2023
Dear Karen,
Thanks for taking the time to write us a review. It is great to hear that we helped you in the run up to the order and everything went well. We look forward to helping you again in the future.
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
I placed 2 orders, one you got right the other I got a completely different component to what I ordered, normally I would send back but I couldn’t be bothered as it was a small amount of money. UPDATE 27/08/23 Leisureshopdirect contacted me & I explained what happened & realise it was a genuine mistake, they have been a obsolete breath of fresh air, they sent me the missing component & I would have no hesitation in using or recommending this company in the future. 10 out of 10 for customer service 👍
Date of experience: 9 August 2023
Reply from Leisureshopdirect5 September 2023
Dear Mr Dixon,
We are sorry to hear that there was an initial glitch with your order. We are glad it was resolved quickly. Thank you for leaving us the review and we hope we can help you again in the near future.
These are great 12/24v TV’s. They draw very little power out of your leisure battery. Very well packaged and delivered quickly. Thanks
Date of experience: 2 August 2023
Reply from Leisureshopdirect18 August 2023
Dear Mr Morris,
It is great to hear you had a good experience with your order with us. We are glad you noticed that we only sell genuine parts and accessories on our website. Thanks for the review and we hope we can help you again in the near future.
Item as described. Shipped quickly and a good price.
Date of experience: 8 August 2023
Reply from Leisureshopdirect18 August 2023
Dear Graeme,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
I ordered the incorrect replacement ceiling lights and Amy could not have been more helpful in sorting my problem out absolutely excellent.
Date of experience: 14 August 2023
Reply from Leisureshopdirect18 August 2023
Dear Caleb,
Thanks for taking the time to write us a review. We are glad one of our team could help you make the ordering process easy for you. We look forward to helping you again in the future.
tablestrip received on time and as described good value
Date of experience: 31 July 2023
Reply from Leisureshopdirect18 August 2023
Dear Mr Efford,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
We had a wonderful experience ordering and receiving a replacement part for our RV stove in the United States! Very pleased with how quickly it arrived!
Date of experience: 1 August 2023
Reply from Leisureshopdirect18 August 2023
Dear Dana,
It is great to hear you had a good experience with your order with us. We are glad you noticed that we only sell genuine parts and accessories on our website. Thanks for the review and we hope we can help you again in the near future.
Currently Not Accepting Orders For This Product
We are very sorry but we have taken the decision to stop allowing customers to place orders for this product on the website.
We are not expecting these into us until at the earliest.
If you would still like to order this product
please email us at orders@leisureshopdirect.com and we can manually add you into the queue.
Thank you for your understanding.
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Delayed Dispatch
Please note that this product is not expected into us until : .
You can still order it with us and you will be added into the queue with other customers. We will dispatch it out to you as soon as it arrives.
Please note that this is a set shipping price for your current basket. If you were to add/remove any products it will default back to QUOTE REQ and would require us to requote your shipping.
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Please click the 'Send Shipping Request' button below and we will then work out the shipping cost and email you a link that will allow you to pay securely for the complete order. This usually takes much less than one working day.
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