TrustScore 4.6 | Based on 8,281 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 9 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedVery prompt delivery
Date of experience: 30 July 2023
Reply from Leisureshopdirect18 August 2023
Dear Carolyn,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Verifiedspeedy delivery and a good price
Date of experience: 31 July 2023
Reply from Leisureshopdirect18 August 2023
Dear Helen,
Thanks for taking the time to write us a review. We strive to offer the largest range at the best prices and we monitor competitors all the time. We are really happy you had a good experience on top of paying a great price. Thanks again.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service and prompt delivery. Keep it up.
Thank you
Date of experience: 27 July 2023
Reply from Leisureshopdirect18 August 2023
Dear Tony,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood price for product. Swift delivery.
Date of experience: 6 August 2023
Reply from Leisureshopdirect18 August 2023
Dear Nick,
Thank you for leaving us the review. We constantly check our prices against our competitors to ensure we can offer the best prices. We strive to make the whole process from order to delivery as streamlined as possible and it is always great to hear from our customers. Thanks again.
Customer Services
Leisureshopdirect Ltd
Purchased an Avtek TV aerial. Was given the correct advice and all works very well. Prompt delivery and will certainly use LeisureShopDirect again.
Date of experience: 5 August 2023
Reply from Leisureshopdirect18 August 2023
Dear Mr Cole,
Thank you for leaving us the review and we are happy you are satisfied with the products you ordered. We hope you will use us again in the near future.
Customer Services
Leisureshopdirect Ltd
Needed a replacement shelf for the fridge, decided to get 2 and they arrived sooner than expected without issue. Thanks 😊
Date of experience: 10 August 2023
Reply from Leisureshopdirect18 August 2023
Dear M M S,
Thank you for leaving us the review and we are happy you are satisfied with the products you ordered. We hope you will use us again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service, object description spot on allowing me to choose the exact item I required
Date of experience: 4 August 2023
Reply from Leisureshopdirect18 August 2023
Dear Mr Streatfield,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
I ordered a remote control on the last minuit fir my horsebox tv before we went away in it for a week .
Sure enough it arrived faster than the speed of light and didnt even need programming it just worked no problem. Highly recommend company
Date of experience: 1 August 2023
Reply from Leisureshopdirect18 August 2023
Dear Sarah,
Thank you for leaving us the review and we are happy you are satisfied with the products you ordered. We hope you will use us again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedEasy to deal with, just what I needed and prompt delivery. Thanks so much. I would highly recommend.
Date of experience: 28 July 2023
Reply from Leisureshopdirect18 August 2023
Dear Mr Knight,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedWas a pleasure to deal with again and the service was outstanding and prompt delivery
Date of experience: 28 July 2023
Reply from Leisureshopdirect18 August 2023
Dear Mr Wells,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedFast delivery, well packaged & good quality. Fits our Sahara 13kw patio heater like a glove
Date of experience: 28 July 2023
Reply from Leisureshopdirect18 August 2023
Dear Lee,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Ordering was very easy and delivery was quick and efficient. Have used before and never let down.
Date of experience: 24 July 2023
Reply from Leisureshopdirect18 August 2023
Dear Martin,
Thanks for taking the time to write us a review. It is great to hear that you found the website and the ordering process easy and straightforward. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedAll I required was a freezer door hinge for our fridge, the process of finding the relevant part was simple, as was the ordering and delivery was prompt. The product was also the most competitive I could find on-line.
Date of experience: 3 August 2023
Reply from Leisureshopdirect18 August 2023
Dear Mr Loftus,
It is great to hear you had a good experience with your order with us. We are glad you noticed that we only sell genuine parts and accessories on our website. Thanks for the review and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedPrompt delivery.
Date of experience: 2 August 2023
Reply from Leisureshopdirect18 August 2023
Dear Mr Wallis,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedRapid delivery. All as described. Well packaged.
Date of experience: 2 August 2023
Reply from Leisureshopdirect18 August 2023
Dear Collin,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
VerifiedReasonable prices items arrived on time thank you.
Date of experience: 2 August 2023
Reply from Leisureshopdirect18 August 2023
Dear Mr Jones,
Thanks for taking the time to write us a review. We strive to offer the largest range at the best prices and we monitor competitors all the time. We are really happy you had a good experience on top of paying a great price. Thanks again.
Customer Services
Leisureshopdirect Ltd
I have used Leisureshopdirect for many years.
They supply good products and turn round us excellent!
Well done everybody and thank you
Date of experience: 24 July 2023
Reply from Leisureshopdirect18 August 2023
Dear Customer,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
VerifiedPrompt attention and delivery. Well packaged.
Date of experience: 25 July 2023
Reply from Leisureshopdirect18 August 2023
Dear Mr Watson,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFits perfectly and a really good price. Also arrived on time. What else can you ask for.
Date of experience: 1 August 2023
Reply from Leisureshopdirect18 August 2023
Dear Mr Wiseman,
Thanks for taking the time to write us a review. We strive to offer the largest range at the best prices and we monitor competitors all the time. We are really happy you had a good experience on top of paying a great price. Thanks again.
Customer Services
Leisureshopdirect Ltd
VerifiedWe were very happy with the quick and efficient response to our purchase. Our only complaint (which is probably not Liesureshopdirect's problem) is of the high taxes that doubled the price of unit involved in being sent to Canada.
Date of experience: 31 July 2023
Reply from Leisureshopdirect18 August 2023
Dear Ms Trotter,
Thank you for leaving us the review. We are happy that the initial issue was resolved quickly and the rest of the process went well. We hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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