Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Review summary
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
What people talk about most
Product
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
Order
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
Delivery service
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
Website
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
User experience
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
W
Wanderer 24 July 2023
Verified
Extremely prompt delivery
Extremely prompt delivery, bit of trouble making payment, but think that was the connection nothing to do with company. All sorted with phone call to an actual human being,
Date of experience: 16 July 2023
Reply from Leisureshopdirect25 July 2023
Dear Wanderer
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Clear, easy to navigate website. Excellent stock levels and the item I wanted was a great price too.
Date of experience: 9 July 2023
Reply from Leisureshopdirect25 July 2023
Dear Mr Lovell
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Had the product I wanted at a competitive price, delivered at the time promised.
Date of experience: 16 July 2023
Reply from Leisureshopdirect25 July 2023
Dear Mr Brown
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Quick delivery of item , fitted perfectly, good price . Postage a little high but delighted with service .
Date of experience: 9 July 2023
Reply from Leisureshopdirect25 July 2023
Dear Margaret
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
A previous owner had damaged the aluminium tube section on the Fiamma Pro C cycle carrier on my motorhome. Unfortunately, this section is not available separately, so I had to purchase the rather expensive telescopic rail support.
I was disappointed with the expensive delivery charge, especially as I live only about 3 miles away from your shop. Could you introduce a Click and Collect service, for people who live close by?
Date of experience: 4 July 2023
Reply from Leisureshopdirect25 July 2023
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Once again I received another 5 star service from Leisureshopdirect Easy to use informative clear website quality products competitive prices and fast delivery what’s not to like
Date of experience: 14 July 2023
Reply from Leisureshopdirect25 July 2023
Dear Dave
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Great place to buy items for my campervan, good price and fast delivery 👍🏼
Date of experience: 4 July 2023
Reply from Leisureshopdirect21 July 2023
Dear Keith
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
I found what I needed on this site when I struggled to find it on other sites. Plus the cost was very reasonable. Quick and efficient deliver process. I was pleased with the transaction. Thanks!
Date of experience: 3 July 2023
Reply from Leisureshopdirect21 July 2023
Dear Helen
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Quick and easy process to purchase from. Quality products. But with one failing you can’t plan your delivery to match your work commitments. Took two failed deliveries before success was achieved.
Date of experience: 10 July 2023
Reply from Leisureshopdirect21 July 2023
Dear Mr White
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
When my toilet flushing pump stopped working over the winter I looked for help. Leisureshopdirect supplied Thetford drawings and previously answered questions indicated that my pump was faulty. The parts arrived on time and I was able to fit them thanks to Leisureshopdirect
Date of experience: 3 July 2023
Reply from Leisureshopdirect21 July 2023
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Prompt delivery. 5% discount on my first order which was a great saving on an expensive purchase.
Date of experience: 10 July 2023
Reply from Leisureshopdirect21 July 2023
Dear Ms Dowling
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Just what I wanted, in stock, despatched really fast.
Date of experience: 10 July 2023
Reply from Leisureshopdirect21 July 2023
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Currently Not Accepting Orders For This Product
We are very sorry but we have taken the decision to stop allowing customers to place orders for this product on the website.
We are not expecting these into us until at the earliest.
If you would still like to order this product
please email us at orders@leisureshopdirect.com and we can manually add you into the queue.
Thank you for your understanding.
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Delayed Dispatch
Please note that this product is not expected into us until : .
You can still order it with us and you will be added into the queue with other customers. We will dispatch it out to you as soon as it arrives.
Please note that this is a set shipping price for your current basket. If you were to add/remove any products it will default back to QUOTE REQ and would require us to requote your shipping.
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As you are an international customer, we can't calculate your shipping price automatically. You will notice that it has defaulted to QUOTE REQ.
Please click the 'Send Shipping Request' button below and we will then work out the shipping cost and email you a link that will allow you to pay securely for the complete order. This usually takes much less than one working day.
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