TrustScore 4.6 | Based on 8,281 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 9 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedGreat products and quick delivery! Just as described and reasonable prices
Date of experience: 28 June 2023
Reply from Leisureshopdirect14 July 2023
Dear Mr Smith
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedEasy to order online, rapid delivery and products as described.
Date of experience: 5 July 2023
Reply from Leisureshopdirect14 July 2023
Dear Andrew
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedHad exactly what I needed and delivered quickly
Date of experience: 5 July 2023
Reply from Leisureshopdirect14 July 2023
Dear Mr Burgess
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExceptional
Date of experience: 27 June 2023
Reply from Leisureshopdirect14 July 2023
Dear Mr Dunlop
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent product arrived on time and good quality fits really well on my old caravan
Date of experience: 4 July 2023
Reply from Leisureshopdirect14 July 2023
Dear Mr White
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuick delivery . Item just what I needed
Date of experience: 4 July 2023
Reply from Leisureshopdirect14 July 2023
Dear Mr Price
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExtremely efficient service. Easy website. Will definitely use again.
Date of experience: 4 July 2023
Reply from Leisureshopdirect14 July 2023
Dear Jeff
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedPrompt delivery of requested part.
Date of experience: 4 July 2023
Reply from Leisureshopdirect14 July 2023
Dear Mr Porter
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
Very helpful after mix up of address. It was my fault. Very good service.
Date of experience: 8 July 2023
Reply from Leisureshopdirect14 July 2023
Dear Valerie
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service, quick delivery.
Date of experience: 26 June 2023
Reply from Leisureshopdirect14 July 2023
Dear Joanne
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedLittle expensive delivery!
Excellent product though and we still got it cheaper than anywhere else!
Date of experience: 2 July 2023
Reply from Leisureshopdirect14 July 2023
Dear Daryl
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedItem was delivered quickly and was as ordered.
Date of experience: 25 June 2023
Reply from Leisureshopdirect14 July 2023
Dear Andy
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery prompt and helpful
Date of experience: 25 June 2023
Reply from Leisureshopdirect14 July 2023
Dear Mr Burton
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent product. Excellent service.
Date of experience: 2 July 2023
Reply from Leisureshopdirect14 July 2023
Dear Mr Phillip
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedAs describe arrived well in time
Date of experience: 2 July 2023
Reply from Leisureshopdirect14 July 2023
Dear Mr Saunders
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedAmazing service, ordered chairs, which were the best price for that brand. Ordered in the morning and they were delivered by lunchtime the next day. Thank you
Date of experience: 2 July 2023
Reply from Leisureshopdirect14 July 2023
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
Excellent. Cycle rack arrived with in 4 days of order direct from your supplier. Didn't get any info on the delivery info from the supplier. But pleased it arrived quickly.
Thule cycle rack 5 stars
Date of experience: 23 June 2023
Reply from Leisureshopdirect14 July 2023
Dear Mr Minikin
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedPrompt delivery. The Thetford Porta Potti was well packaged. Product as described.
As yet unused, so need to sit down and do the paperwork.
Would buy from this team again.
Date of experience: 3 July 2023
Reply from Leisureshopdirect14 July 2023
Dear Mr Niemans
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedGood price and excellent service. Dispatched within a couple of hours of my order being placed. The only thing to be aware of is that the Parcelforce 24 hour delivery service took from Tuesday afternoon to Friday morning to actually deliver. Obviously not leisure shop’s fault and no problem in my case, but could be an issue for anyone wanting quick delivery. In this case there may be other delivery options.
Date of experience: 25 June 2023
Reply from Leisureshopdirect14 July 2023
Dear Mr Curties
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service item arrived on time and well packaged.
Date of experience: 25 June 2023
Reply from Leisureshopdirect14 July 2023
Dear Mr Lang
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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