Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,281 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 9 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedWell packaged and delivered on time will use again
Date of experience: 22 June 2023
Reply from Leisureshopdirect7 July 2023
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedSorted out a problem very quickly.
Date of experience: 25 June 2023
Reply from Leisureshopdirect7 July 2023
Dear Mr Potter
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat item at a lower price
Date of experience: 25 June 2023
Reply from Leisureshopdirect7 July 2023
Dear Ms Chappell
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedSimple and easy to navigate through. At a competitive price, delivery was quick.
Date of experience: 25 June 2023
Reply from Leisureshopdirect7 July 2023
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service and very fast delivery
Date of experience: 25 June 2023
Reply from Leisureshopdirect7 July 2023
Dear Ms Poyntz
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedA superb web site and quick delivery.. if I had ordered the correct part it would have been perfect. The error was all mine!
Date of experience: 25 June 2023
Reply from Leisureshopdirect7 July 2023
Dear Mr Murrary
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedBrilliant company! Ordered 2 identical items by mistake.
On receipt of the unwanted item they refunded me within 24 hours.
Date of experience: 6 June 2023
Reply from Leisureshopdirect7 July 2023
Dear Carol
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedEasy to use website. Good description of products. Only issue was I paid for next day delivery but didn’t get delivery until the day after. This was why I only gave 4 stars and not 5.
Date of experience: 25 June 2023
Reply from Leisureshopdirect7 July 2023
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery efficient service - item arrived very promptly and was great
Date of experience: 11 June 2023
Reply from Leisureshopdirect7 July 2023
Dear Marc
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedReally very good ordered and order arrived next day excellent communication
Date of experience: 26 June 2023
Reply from Leisureshopdirect7 July 2023
Dear John
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuick delivery
Date of experience: 14 June 2023
Reply from Leisureshopdirect7 July 2023
Dear Mrs Hackett
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedI found what I wanted and the website gave me confidence it was the right thing. Delivered when expected
Date of experience: 22 June 2023
Reply from Leisureshopdirect7 July 2023
Dear Mark
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedThis is exactly what I wanted. I was a bit nervous as I felt there should be pictures to show the lever open and closed. Hence 4 stars. It is stiff to turn but nothing that can’t be handled ( 🙄)
Date of experience: 23 June 2023
Reply from Leisureshopdirect7 July 2023
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery fast delivery and great price.
Date of experience: 22 June 2023
Reply from Leisureshopdirect7 July 2023
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedThank you leisureshopdirect. Your website is so easy to shop from and delivery was so fast and efficient. I'll be a customer for caravan products on your site from now on.
Date of experience: 22 June 2023
Reply from Leisureshopdirect7 July 2023
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedSuper fast delivery, excellent product and the best price!!
Date of experience: 22 June 2023
Reply from Leisureshopdirect7 July 2023
Dear Fatima
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGot the part which I wanted
Date of experience: 22 June 2023
Reply from Leisureshopdirect30 June 2023
Dear Christine
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedCompetitive prices, quick delivery & items well packaged.
Date of experience: 22 June 2023
Reply from Leisureshopdirect30 June 2023
Dear Mrs Kinnersley
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedPainless experience. Quick delivery.
Date of experience: 15 June 2023
Reply from Leisureshopdirect30 June 2023
Dear Robert
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
The product came in time, was good value, easy to fit and works well
Date of experience: 14 June 2023
Reply from Leisureshopdirect30 June 2023
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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