Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,276 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 7 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedThe website was detailed and easy to navigate. The company had the parts I needed and dispatched them quickly.
Date of experience: 16 July 2026
Read this review on TrustpilotVerifiedQuick and efficient. Would had likes to speak to a person to clarify a part of the order rather than have to leave an email?
Date of experience: 27 July 2026
Read this review on TrustpilotVerifiedEasy to order
Date of experience: 27 July 2026
Read this review on TrustpilotLeisureDirect delivered top-tier service from start to finish. The ordering process was smooth, and delivery was fast, well packed, and arrived exactly on schedule without any damage to the box - which is crucial given the weight and sensitive compressor components inside. Communication regarding tracking was prompt, and their customer service team was genuinely helpful when I reached out with a quick pre-delivery question and aftercare service. It’s clear they take care with their logistics and customer satisfaction.
Date of experience: 15 July 2026
Read this review on TrustpilotVerifiedEverything you need
Date of experience: 26 July 2026
Read this review on TrustpilotVerifiedGreat delivery on goods!
Date of experience: 26 July 2026
Read this review on TrustpilotVerifiedAll good and easy
Date of experience: 26 July 2026
Read this review on Trustpilot
VerifiedUsed you before, got what I wanted, site reasonably easy to use, no complaints.
Date of experience: 26 July 2026
Read this review on TrustpilotOrdered some step rubbers, which were delivered on time and correct products as ordered. Very good
Date of experience: 17 July 2026
Read this review on TrustpilotVerifiedThey had the part I need at a reasonable price.
Date of experience: 26 July 2026
Read this review on TrustpilotVerifiedDid what it said on the tin.
Date of experience: 16 July 2026
Read this review on TrustpilotVerifiedEverything I wanted and good price
Date of experience: 25 July 2026
Read this review on TrustpilotVerifiedEasy to order
Date of experience: 24 July 2026
Read this review on TrustpilotVerifiedReally great company to buy from, helped me get stock of 2 brunner aircon units despite it being manically busy with everywhere out of stock & they were both dispatched and arrived within days (one directly, one from supplier) Would buy from here again, huge recommendation & I never bother with trustpilot so let that be testament 👍🏻
Date of experience: 14 July 2026
Read this review on TrustpilotVerifiedBritish run + owned online experience for campers and caravanners. I am so pleased I found this site. The staff are helpful and knowledgable and their delivery times are great. The company does not inundate you with spam just because you bought something from them which is a welcome relief and will mean that I will use them in the future.
Date of experience: 11 June 2026
Read this review on TrustpilotVerifiedEverything about the site and ordering process was very easy and straightforward.
Date of experience: 24 July 2026
Read this review on TrustpilotVerifiedEasy to find what I wanted , great technical advice and simple process for payment
Date of experience: 23 July 2026
Read this review on TrustpilotVerifiedItem was exactly as ordered and arrived promptly.
Date of experience: 16 July 2026
Read this review on TrustpilotVerifiedGood price and fast delivery
Date of experience: 23 July 2026
Read this review on TrustpilotVerifiedGreat service via email pre-purchase, great start as never used these guys before. Delivery due tomorrow - looking forward to seeing our new tent!
Date of experience: 23 July 2026
Read this review on TrustpilotBefore we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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