Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,281 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 9 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedProduct I required and prompt delivery next day.
Date of experience: 24 May 2023
Reply from Leisureshopdirect2 June 2023
Dear Mr Catling
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedI order a corner sink which arrived wrapped well.
Date of experience: 15 May 2023
Reply from Leisureshopdirect2 June 2023
Dear Alex
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedClearly marked items as in stock and ready to ship for next day. Spot on.
Date of experience: 15 May 2023
Reply from Leisureshopdirect2 June 2023
Dear Mr Jackson
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery quick delivery and exactly as described
Date of experience: 14 May 2023
Reply from Leisureshopdirect2 June 2023
Dear Mr Weston
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedEasy to order and prompt delivery,really happy.
Date of experience: 11 May 2023
Reply from Leisureshopdirect2 June 2023
Dear Antony
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedProducts at the right price, in stock and quickly delivered.
Date of experience: 17 May 2023
Reply from Leisureshopdirect30 May 2023
Dear Mr Killip
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedEasy to order fast delivery really pleased with my item.
Date of experience: 21 May 2023
Reply from Leisureshopdirect30 May 2023
Dear Mr Walker
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat value, lightning delivery
Date of experience: 21 May 2023
Reply from Leisureshopdirect30 May 2023
Dear Gally
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedEasy to deal with and very quick delivery
Date of experience: 18 May 2023
Reply from Leisureshopdirect30 May 2023
Dear Ms Susan
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery good price with free fast delivery. As always excellent service Thank you. 6
Date of experience: 11 May 2023
Reply from Leisureshopdirect30 May 2023
Dear Malc
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedThe correct product arrived on time
Date of experience: 10 May 2023
Reply from Leisureshopdirect30 May 2023
Dear Mr Cole
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood stuff, thank you.
Date of experience: 17 May 2023
Reply from Leisureshopdirect26 May 2023
Dear Littlefair
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
Verifiedfast very efficient company
Date of experience: 8 May 2023
Reply from Leisureshopdirect26 May 2023
Dear Mr Paul
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedBrilliant service, ordered mid afternoon and received mid morning the next day.
Date of experience: 16 May 2023
Reply from Leisureshopdirect26 May 2023
Dear Mr Turner
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedThe item was delivered in a timely manner. It was a good quality product.
Date of experience: 8 May 2023
Reply from Leisureshopdirect26 May 2023
Dear Rhodes
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood reliable company who dispatched on time and are helpful to deal with.
Date of experience: 1 May 2023
Reply from Leisureshopdirect26 May 2023
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedProduct was exactly as described and arrived on time. Goid value for money.
Date of experience: 16 May 2023
Reply from Leisureshopdirect26 May 2023
Dear Mr Crofts
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service
Date of experience: 16 May 2023
Reply from Leisureshopdirect26 May 2023
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery quick in coming and letting me know when it was being delivered
Date of experience: 15 May 2023
Reply from Leisureshopdirect26 May 2023
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFast delivery, good product.
Date of experience: 8 May 2023
Reply from Leisureshopdirect26 May 2023
Dear Mr Lodge
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
Already member? Sign in
© Leisureshopdirect Ltd - 2004 . All rights reserved.
Loading...
