Customer Reviews

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Stephen G
28 April 2023

Verified

Easy purchase of spare for an older water pump

I needed a spare for an older water pump and it was easy to find it on the website. It was great that the order process was simple and international shipping prices were not too high.

Date of experience: 12 April 2023

Reply from Leisureshopdirect28 April 2023

Dear Stephen

Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.

Customer Services
Leisureshopdirect Ltd

The largest online selection of spares for your Caravan or Motorhome

Review summary

What people talk about most

Product

Order

Delivery service

Website

User experience

Easy purchase of spare for an older water pump

Easy to find

Extensive information on the website

Great service

Good

Great service

Delivered quickly

Quick delivery and great service

Good experience

first rate service

Excellent product swift delivery many…

Good service

Great Service

quick and prompt service,had the part…

Good quick delivery

Prompt delivery of the correct product

Don't work hard go to leisure shop direct.

Sent what I required

Excellent customer service.

It all worked.

SUPPORT

GET IN TOUCH

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HELP

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INFORMATION

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MY ACCOUNT