Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,281 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 9 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedGood service good product
Date of experience: 3 April 2023
Reply from Leisureshopdirect21 April 2023
Dear Mr Evans
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFantastic service
Date of experience: 10 April 2023
Reply from Leisureshopdirect21 April 2023
Dear Wendy
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat product but did not fix our problem so got a spare.
Date of experience: 3 April 2023
Reply from Leisureshopdirect21 April 2023
Dear Diane
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood price and delivery service
Date of experience: 10 April 2023
Reply from Leisureshopdirect21 April 2023
Dear Mr John
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedSuper fast delivery, very well packaged items, good price for items bought.
Date of experience: 10 April 2023
Reply from Leisureshopdirect21 April 2023
Dear Mr Stewart
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedEasy website and good delivery time
Date of experience: 10 April 2023
Reply from Leisureshopdirect21 April 2023
Dear Sharon
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedHappy with my purchase
Date of experience: 9 April 2023
Reply from Leisureshopdirect21 April 2023
Dear Ms Weaver
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedCheapest price. Fastest delivery. What more do you want?
Date of experience: 7 April 2023
Reply from Leisureshopdirect21 April 2023
Dear Peter
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood service online and good product
Date of experience: 7 April 2023
Reply from Leisureshopdirect21 April 2023
Dear Mr Smart
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuick and Easy.
Date of experience: 6 April 2023
Reply from Leisureshopdirect21 April 2023
Dear Graham
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat communication. Very fast delivery
Date of experience: 4 April 2023
Reply from Leisureshopdirect14 April 2023
Dear Mr Mansell
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedBought spares for a Thetford N80 Fridge / freezer (wasn't working on gas). All fixed now! Fast delivery too over bank holiday weekend.
Would recommend this service.
Date of experience: 6 April 2023
Reply from Leisureshopdirect14 April 2023
Dear Mahon
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFound what I needed that I couldn’t find elsewhere. Quick delivery too definitely recommend
Date of experience: 4 April 2023
Reply from Leisureshopdirect14 April 2023
Dear Cathryn
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedPrompt delivery at a great price
Date of experience: 5 April 2023
Reply from Leisureshopdirect14 April 2023
Dear Mr Henry
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExactly what I wanted, easy transaction, arrived promptly. Thank you.
Date of experience: 4 April 2023
Reply from Leisureshopdirect14 April 2023
Dear Ms Monk
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent price delivered on time
Date of experience: 3 April 2023
Reply from Leisureshopdirect14 April 2023
Dear Neil
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery easy to find what I was looking for
Quick delivery
And good price
Keep up the good work
Date of experience: 3 April 2023
Reply from Leisureshopdirect14 April 2023
Dear Stephen
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedDelivery fast as promised.
Date of experience: 2 April 2023
Reply from Leisureshopdirect14 April 2023
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
Verified1st class service
Date of experience: 2 April 2023
Reply from Leisureshopdirect11 April 2023
Dear Mr Rhodes
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedDelivered on time. Happy with product.
Date of experience: 26 March 2023
Reply from Leisureshopdirect11 April 2023
Dear Mr Crute
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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