Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,281 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 9 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedGreat communication & Delivery would recommend
Date of experience: 3 March 2023
Reply from Leisureshopdirect16 March 2023
Dear Mr Paul
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedAll I can say is that the goods came promptly. I'm very satisfied and will use the company again.
Thank you
Date of experience: 25 February 2023
Reply from Leisureshopdirect16 March 2023
Dear Mr Steve
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedReceived on overnight carrier. Thermocouple duly fitted and all working fine. Price was also good.
Date of experience: 3 March 2023
Reply from Leisureshopdirect16 March 2023
Dear Mr Rice
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedAs designed
Fast efficient service
Date of experience: 21 February 2023
Reply from Leisureshopdirect10 March 2023
Dear Mr Gibbons
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedProduct ordered and delivered within 24 hours as stated.
Date of experience: 2 March 2023
Reply from Leisureshopdirect10 March 2023
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Verifiedquick and reliable response. as ordered .
Date of experience: 2 March 2023
Reply from Leisureshopdirect10 March 2023
Dear Mr Short
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service fast and efficient would use again and recommend
Date of experience: 28 February 2023
Reply from Leisureshopdirect9 March 2023
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedOrdered in the afternoon, arrived lunch time the following day. Can't beat that!! Thank you!!!
Date of experience: 28 February 2023
Reply from Leisureshopdirect9 March 2023
Dear Mr Delbono
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedFast delivery and great products
Date of experience: 17 February 2023
Reply from Leisureshopdirect9 March 2023
Dear Mr Clack
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedLove the product love the service thank you
Date of experience: 22 February 2023
Reply from Leisureshopdirect2 March 2023
Dear Mr Evans
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood service and delivery first class will use again. Thanks n/M
Date of experience: 22 February 2023
Reply from Leisureshopdirect2 March 2023
Dear Mr Machin
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedPlaced order for new aerial system late on a Friday night and delivered on Sunday, Great service and very competitive price.
Date of experience: 11 February 2023
Reply from Leisureshopdirect2 March 2023
Dear Mr Anderton
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat technical support and speedy delivery.
Date of experience: 21 February 2023
Reply from Leisureshopdirect2 March 2023
Dear Mr Mason
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedCaravan sidelight arrived promptly and looks correct, however cannot give final verdict until I visit the caravan in storage.
Date of experience: 14 February 2023
Reply from Leisureshopdirect2 March 2023
Dear Mr Richards
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedPrompt service. Part arrived damaged but was replaced with minimum fuse. Great Customer Service.
Date of experience: 20 February 2023
Reply from Leisureshopdirect2 March 2023
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood prices fast delivery
Date of experience: 20 February 2023
Reply from Leisureshopdirect2 March 2023
Dear Mrs Hill
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service from ordering the product to taking delivery. A very reliable company, with very efficient systems in place.
Date of experience: 18 February 2023
Reply from Leisureshopdirect2 March 2023
Dear Mr Gledhill
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedDid what they said they would do
Easy to order
Reasonable price
Quick delivery
Date of experience: 20 February 2023
Reply from Leisureshopdirect2 March 2023
Dear Jim
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedDidn’t think we’d find the part we needed then someone mentioned leisureshopdirect and there it was Fair price good delivery
Date of experience: 17 February 2023
Reply from Leisureshopdirect2 March 2023
Dear Mr Gray
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedPart arrived in good time and all good
Date of experience: 18 February 2023
Reply from Leisureshopdirect2 March 2023
Dear Mr Sharkey
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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