TrustScore 4.6 | Based on 8,281 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 9 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedGood products delivered quickly. Tracking of parcel easy.
Date of experience: 18 February 2023
Reply from Leisureshopdirect2 March 2023
Dear Mr Hinks
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedPrompt delivery
Good price
Date of experience: 10 February 2023
Reply from Leisureshopdirect24 February 2023
Dear Mr Harrison
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedNot fitted the part yet but purchase and delivery were speedy
Date of experience: 15 February 2023
Reply from Leisureshopdirect23 February 2023
Dear Tristan
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat Web site easy to use pricing in euro. Kept up to date on shipping/ tracking . Goods delivered on time.
Date of experience: 8 February 2023
Reply from Leisureshopdirect23 February 2023
Dear Mr Bernard Rose
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedPart I ordered was delivered swiftly and as advertised at a reasonable price
Date of experience: 13 February 2023
Reply from Leisureshopdirect23 February 2023
Dear Mark
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedThe correct item delivered when it was promised. Definitely use again
Date of experience: 13 February 2023
Reply from Leisureshopdirect23 February 2023
Dear Mr Shaw
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedItem at a competitive price and dispatched promptly. Arrived quicker than expected. Would recommend.
Date of experience: 13 February 2023
Reply from Leisureshopdirect23 February 2023
Dear Malcolm
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedEasy ordering and quick delivery. Tap looks sturdy and as described
Date of experience: 13 February 2023
Reply from Leisureshopdirect23 February 2023
Dear Helen
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedProduct and services were excellent fast delivery as well I will be buying from this company again
Date of experience: 8 February 2023
Reply from Leisureshopdirect23 February 2023
Dear Janette
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedPart description good. Delivery as equally good. Part fitted and working.
Everything did as it said on the tin.
A company we will use again.
Thank you.
Date of experience: 8 February 2023
Reply from Leisureshopdirect23 February 2023
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
Verifiedgreat but no shelves in fridge filled out online form but heard nothing back ??
Date of experience: 6 February 2023
Reply from Leisureshopdirect16 February 2023
Dear Robert
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
Great service, you get exactly what it says on the tin
Date of experience: 15 February 2023
Reply from Leisureshopdirect16 February 2023
Dear Mac
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFast and helpfull company will use again
Date of experience: 3 February 2023
Reply from Leisureshopdirect16 February 2023
Dear Mr Drover
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood communication & very quick delivery
Date of experience: 6 February 2023
Reply from Leisureshopdirect16 February 2023
Dear Mr Goldsmith
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedSeems to be very good quality very pleased
Date of experience: 6 February 2023
Reply from Leisureshopdirect16 February 2023
Dear Mr Bond
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service and good price. Well packaged too
Date of experience: 31 January 2023
Reply from Leisureshopdirect16 February 2023
Dear Mr Makers
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFast and efficient service, updated on delivery time, maybe not the cheapest but can be relied on to deliver in good time unlike a lot of other sellers out there and the loyalty scheme negates the extra cost
Date of experience: 4 February 2023
Reply from Leisureshopdirect16 February 2023
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedReally quick delivery
Date of experience: 3 February 2023
Reply from Leisureshopdirect16 February 2023
Dear Mr Matthews
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedUnfortunately item not as described and shown in pictures
Date of experience: 27 January 2023
Reply from Leisureshopdirect16 February 2023
Dear Caroline
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedNo fuss purchasing, good prices and done what they said they would.
Used before and will again.
Date of experience: 2 February 2023
Reply from Leisureshopdirect10 February 2023
Dear Mr Forbes
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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