TrustScore 4.6 | Based on 8,281 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 9 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedVery helpful company with excellent customer service and support...
Date of experience: 12 January 2023
Reply from Leisureshopdirect26 January 2023
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedBest price and super quick delivery.
Date of experience: 17 January 2023
Reply from Leisureshopdirect26 January 2023
Dear Geoff
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service.
Date of experience: 18 January 2023
Reply from Leisureshopdirect26 January 2023
Dear Fraser
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedReally competitive pricing and free, fast reliable delivery. Chairs themselves are well made and will make a good addition to this years set up.
Date of experience: 13 January 2023
Reply from Leisureshopdirect26 January 2023
Dear Dr Whitaker
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedBrilliant service. Delivered within 24 hours. Delivery driver was excellent transporting our heater to our back door. Will definitely order from Leisureshopdirect
Date of experience: 17 January 2023
Reply from Leisureshopdirect26 January 2023
Dear Mr Selvey
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGoods ordered and received promptly. Competitive prices will use again.
Date of experience: 20 January 2023
Reply from Leisureshopdirect26 January 2023
Dear Malcolm
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedEasy to order on line, quick delivery.
Date of experience: 16 January 2023
Reply from Leisureshopdirect26 January 2023
Dear Paul
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedWas sent the wrong part at first but great response and customer service, correct part issued promptly with no hassel
Date of experience: 10 January 2023
Reply from Leisureshopdirect26 January 2023
Dear Mr Riley
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedThe delivery was on time and the product looks good
Not had chance to actually try it just yet though
Date of experience: 21 January 2023
Reply from Leisureshopdirect26 January 2023
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuick service
Product as described.
Date of experience: 16 January 2023
Reply from Leisureshopdirect26 January 2023
Dear Chris
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExactly what i wanted. Good price. Really fast delivery!
Date of experience: 14 January 2023
Reply from Leisureshopdirect20 January 2023
Dear Mr Richard
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedPrompt service
Date of experience: 10 January 2023
Reply from Leisureshopdirect20 January 2023
Dear Mr Walker
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedOrdered some fuses for my Trauma boiler, sadly RoyalMail posted them to the wrong address, however, Leisure shop rectified it quickly and new ones were sent. Top company
Date of experience: 9 January 2023
Reply from Leisureshopdirect20 January 2023
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedEasy to order and goods delivered promptly.
Good communication
Date of experience: 6 January 2023
Reply from Leisureshopdirect13 January 2023
Dear Mr Court
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedSwift delivery, great service all round
Date of experience: 10 January 2023
Reply from Leisureshopdirect13 January 2023
Dear Mr Taylor
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery easy to order kept informed on despatch of my item delivered quickly and in good condition
Date of experience: 16 December 2022
Reply from Leisureshopdirect6 January 2023
Dear Ms Dawson
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery easy transaction, good communication and speedy delivery! Excellent service especially during a busy Christmas period, thank you so much!
Date of experience: 22 December 2022
Reply from Leisureshopdirect6 January 2023
Dear Mr Berio
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedOutstanding service; the shop experience was sharp and precise, a very good price for the item I wanted which beat others hands down (Amazon included), and speedy delivery. And a special shout to lovely assistance who ensured that I received the right price including discount. A true five star experience.
Date of experience: 14 December 2022
Reply from Leisureshopdirect6 January 2023
Dear Ben
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service and will use again if I need one of there products
Date of experience: 22 December 2022
Reply from Leisureshopdirect6 January 2023
Dear Mr Brennan
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedA quick and reliable service thanks
Date of experience: 13 December 2022
Reply from Leisureshopdirect6 January 2023
Dear Mr Peek
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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