TrustScore 4.6 | Based on 8,281 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 9 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
Verifiedfirst class good quality product
Date of experience: 26 October 2022
Reply from Leisureshopdirect25 November 2022
Dear Howard
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedMy goods were ordered Saturday morning and delivered within 24 hours. Great service.
Date of experience: 12 November 2022
Reply from Leisureshopdirect25 November 2022
Dear Mr Twinam
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedI was experiencing a difficult time finding the part I needed for my RV refrigerator in the USA. During a search I found Leisureshopdirect. They stocked the OEM part I needed. Being an international order it took a few days for delivery but it arrived in a timely manner and am well pleased. Haven’t installed it yet but am confident it will work just fine.
Date of experience: 8 November 2022
Reply from Leisureshopdirect25 November 2022
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedI purchased an Isabella Ambassador Dawn Awning the price was amazing and the service and delivery was just as good. I would not hesitate to recommend this company. Keep up the good work.
Date of experience: 4 November 2022
Reply from Leisureshopdirect25 November 2022
Dear Mr Griffiths
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedAlde circulation pump👍👍
Date of experience: 10 November 2022
Reply from Leisureshopdirect18 November 2022
Dear Angela
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
This company is so very good at supplying the parts I have needed for my Motorhome. The reason I am writing this review is that they are also very good at communicating and resolving any queries or issues. In the past I have sent emails with questions and I get an answer back often in minutes. In particular Karen has been helpful today in solving something for me with one of the manufacturers. They are a pleasure to deal with and the oder information is set out in an easy to view way. They get full marks from me.
Date of experience: 16 November 2022
Reply from Leisureshopdirect18 November 2022
Dear Mr Mike
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFabulous customer service from claire
Date of experience: 9 November 2022
Reply from Leisureshopdirect18 November 2022
Dear Mr Adams
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedExactly what I needed at a competitive price.
Delivery OK if slightly slow hence four stars
Date of experience: 12 November 2022
Reply from Leisureshopdirect18 November 2022
Dear Mr Jackson
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuick and easy perchance at a competitive price.
Date of experience: 1 November 2022
Reply from Leisureshopdirect18 November 2022
Dear Mr Hegarty
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedHad the parts I needed and I received them the next day. What more could you ask?
Date of experience: 9 November 2022
Reply from Leisureshopdirect18 November 2022
Dear Rowan
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedPleased with the results
Date of experience: 14 November 2022
Reply from Leisureshopdirect18 November 2022
Dear Mr Paxford
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service
Date of experience: 12 November 2022
Reply from Leisureshopdirect18 November 2022
Dear Martin
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery easy to order and quick delivery. Also very reasonable price.
Date of experience: 4 November 2022
Reply from Leisureshopdirect18 November 2022
Dear Janet
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedThe fan needed some adjustments to fit in the roof of boat but works a dream at removing steam from bathroom. A little noisier than hoped for but I’m going to use silicone to fix in place so that any vibrational noise is reduced. Other than that the fan is very good
Date of experience: 9 November 2022
Reply from Leisureshopdirect10 November 2022
Dear Mr Taylor
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery good product, service and very quick delivery
Date of experience: 3 November 2022
Reply from Leisureshopdirect10 November 2022
Dear Stephen
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood description and well priced with free delivery.
Date of experience: 7 November 2022
Reply from Leisureshopdirect10 November 2022
Dear Mr Oakley
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
Verified£5 postage for a pack of fuses and took 5 days to arrive yes I could of paid for first class but that was nearly £10 fuses were only £6
Nothing wrong with the fuses supplied just thought the website was misunderstanding with its delivery!
Date of experience: 1 October 2022
Reply from Leisureshopdirect2 December 2022
Dear Steve
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service well recommended
Date of experience: 7 November 2022
Reply from Leisureshopdirect10 November 2022
Dear Michael
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat customer service. Prompt replies to my enquiries before I ordered and this continued right through to delivery. This company deserves to succeed!
Date of experience: 4 November 2022
Reply from Leisureshopdirect10 November 2022
Dear Mr Coffield
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedSuper fast delivery with no issues and exactly what I ordered.
Date of experience: 2 November 2022
Reply from Leisureshopdirect10 November 2022
Dear Tony
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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