Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,276 reviews

Ratings and reviews last updated 7 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Mark Jarvis
15 July 2026
Rated 5 out of 5 starsVerified

Easy installation

Quick delivery
With clear instructions supplied, took minutes to strip the old part out and install the new.

Date of experience: 4 July 2026

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Mr. peter southwick
15 July 2026
Rated 5 out of 5 starsVerified

easy to search and order postage was a…

easy to search and order postage was a bit pricey

Date of experience: 15 July 2026

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Ian
14 July 2026
Rated 5 out of 5 starsVerified

Excellent online service

Excellent online service by easily finding and ordering the items required.

Date of experience: 14 July 2026

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Mike Stonadge
14 July 2026
Rated 5 out of 5 starsVerified

Good to do business with

Website was easy to follow, item was out of stock but was back in and hopefully we will receive it in a couple of days.

I had contacted them and they were very helpful.

Date of experience: 14 July 2026

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Graham Tyler
14 July 2026
Rated 5 out of 5 starsVerified

Easy Process

Easy to find and purchase the Remis spare parts that I needed.

Date of experience: 14 July 2026

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Mr David Baker
14 July 2026
Rated 5 out of 5 starsVerified

Competitive pricing

Competitive pricing, free delivery

Date of experience: 13 July 2026

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Max Jones
13 July 2026
Rated 4 out of 5 starsVerified

Website was a little slow and laggy

Website was a little slow and laggy, good prices, paid with PayPal

Date of experience: 13 July 2026

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Chris
13 July 2026
Rated 5 out of 5 starsVerified

Easy ordering and great product range.

Easy ordering and great product range.

Date of experience: 13 July 2026

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John Hennah
12 July 2026
Rated 5 out of 5 starsVerified

Easy peasy

easy to find items, easy to pay, easy peasy transaction.

Date of experience: 12 July 2026

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Shona Long
12 July 2026
Rated 5 out of 5 starsVerified

Helpful website

Helpful website. Good suggestions of essentials. Had a bit of difficulty with payment but that was my fault. Very easy to follow really

Date of experience: 12 July 2026

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Wayne Jones
12 July 2026
Rated 5 out of 5 starsVerified

good price and easy to order

good price and easy to order

Date of experience: 12 July 2026

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John Hilton
12 July 2026
Rated 5 out of 5 starsVerified

Easy to find what I was looking for

Easy to find what I was looking for as there was plenty information to guide me to the correct toilet part required. Thank you.

Date of experience: 11 July 2026

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Mr D
11 July 2026
Rated 5 out of 5 starsVerified

Delivered quickly and easy…

Delivered quickly and easy communication, competitive pricing

Date of experience: 29 June 2026

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