Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,284 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 10 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedDelivered on time , exactly what we ordered
Reply from Leisureshopdirect7 October 2021
Dear Mr Stubbs
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Verifiedsnelle levering (ook in nederland)
Reply from Leisureshopdirect7 October 2021
Dear Mr Meijboom
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuality components, quick response and delivery, just great service, thank you.
Reply from Leisureshopdirect7 October 2021
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedDelivered very quickly and on time. The Patio Heater is amazing, will keep us all nice and toastie on the autumn/winter nights entertaining friends. Great product would highly recommend.
Reply from Leisureshopdirect7 October 2021
Dear Mr Lawton
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service. By putting the part code in on a Google search usually returns Leisure Shop Direct as a source of supplier. They seem to have parts for everything! Dispatched promptly and we'll packaged. Great business to deal with.
Reply from Leisureshopdirect7 October 2021
Dear Mrs Froggett
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedVery satisfied customer, parcel arrived safe & sound before advised date so more than happy. Replacement catch was fitted within 30 mins of arrival. The service received can not be better. Thankyou Leisure Shop.
Reply from Leisureshopdirect7 October 2021
Dear Mr Nevard
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery quick and efficient service. Very impressed
Reply from Leisureshopdirect7 October 2021
Dear Mrs Hall
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedProduct as described, quick delivery
Reply from Leisureshopdirect7 October 2021
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedDelivery was good and the part was what we ordered. I do find the website difficult to use and if you ask for information it takes a while and you get a standard answer but the question is not actually answered.
Reply from Leisureshopdirect7 October 2021
Dear Mr Price
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent Service, Very Prompt Dispatch.
Easy to track item. Excellent Price.
Highly Recommended Supplier.
Thank You for 5 Star Service
Reply from Leisureshopdirect7 October 2021
Dear Mr Rutter
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent product, delivered promptly!
Reply from Leisureshopdirect7 October 2021
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedComprehensive range of spares. price and delivery good
Reply from Leisureshopdirect7 October 2021
Dear Andrew
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood product delivered quickly
Reply from Leisureshopdirect7 October 2021
Dear David
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedArrived quickly & As described.
Reply from Leisureshopdirect7 October 2021
Dear Mr Lonsdale
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedProduct as expected and very prompt and efficient service
Reply from Leisureshopdirect1 October 2021
Dear Roger
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedOrdered from Leisureshopdirect for the first time because my usual suppliers had sold out of the products I wanted. The original delivery date given to us by the courier wasn't convenient, but no problem to re-arrange for the following day.
Reply from Leisureshopdirect1 October 2021
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
Fantastic service from Amy. Replied very quickly to an enquiry I sent. Managed to obtain a part I could not find anywhere else . Highly recommend this company. Thank you Amy.
Reply from Leisureshopdirect1 October 2021
Dear Sharon
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood price and delivery
Reply from Leisureshopdirect1 October 2021
Dear Mr McDonald
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent advice before purchasing, very knowledgeable staff. Quick postage, all round very happy
Reply from Leisureshopdirect1 October 2021
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent product, very fast delivery.
Reply from Leisureshopdirect1 October 2021
Dear Chris
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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