Customer Reviews

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Dave
2 September 2021

Verified

Great service and good range of goods at a competitive price.

Great range of goods at a competitive price, very helpful when I contacted them with a couple of queries. Would definitely use them again.

My only recommendation would be not to use TNT delivery company, the items sent by DPD arrived and their tracking system is great, the item arriving via TNT failed to arrive on the day, no update given as to when it would arrive but did turn up the next day by FedEx.

Reply from Leisureshopdirect3 September 2021

Dear Dave

Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.

Customer Services
Leisureshopdirect Ltd

The largest online selection of spares for your Caravan or Motorhome

Review summary

What people talk about most

Product

Order

Delivery service

Website

User experience

Great service and good range of goods at a competitive price.

Very prompt service.

Easy to order on line and print…

I have used Leisure shop direct several…

Pricey for a replacement Plug!

Great product

Good product,excellent delivery time

Excellent service and on time delivery,excellent

Once again very happy with the product…

Quick delivery and excellent customer…

Great service

Fast delivery exactly what I wanted and…

Very pleased with the item supplied.

Fastest delivery I've ever seen!

Lightweight Isabella directors chairs.👍

Excellent service

Just what I needed

Pleasure to do business with

I have ordered a number of items from…

Delivery arrived promptly

SUPPORT

GET IN TOUCH

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HELP

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INFORMATION

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MY ACCOUNT