Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,284 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 9 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
Verified1st class service all round, would recommend
Reply from Leisureshopdirect3 September 2021
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFantastic service, there was a problem with one of the items I ordered, I left an email late in the day and a replacment arrived next morning.
Highly recomended, I will use again.
Reply from Leisureshopdirect3 September 2021
Dear Leslie
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
Verifiedexactly the product I wanted, delivered swiftly and efficiently. Thank you Leisureshopdirect.
Reply from Leisureshopdirect3 September 2021
Dear Michael
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedTop class service and great price
For all of their services
Reply from Leisureshopdirect3 September 2021
Dear Mr Scott
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedAAA.. Fast delivery and reasonable price for product purchase checking with other sites.
Reply from Leisureshopdirect3 September 2021
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedEverything sent as expected
Reply from Leisureshopdirect3 September 2021
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuick, efficient and effective result to a need for a replacement Carver Cascade drain plug!
Reply from Leisureshopdirect3 September 2021
Dear Poole
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent customer service, keeping me up to date with delivery of products.
Delighted with awning and awning carpet. Brilliant price too.
Place to go if you need stuff for your caravan.
Reply from Leisureshopdirect3 September 2021
Dear Ms Tweddle
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExact parts we needed with swift despatch
Reply from Leisureshopdirect3 September 2021
Dear Robster
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service, fast delivery and good quality product.
Reply from Leisureshopdirect3 September 2021
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedReceived what I ordered, but a complicated loyalty points bonus system has in my opinion let them down, I’m sure it could be simpler, just make your product prices as cheap and at good value as possible and everything will be fine, keep packaging and posting as cheap as you can too.
Reply from Leisureshopdirect3 September 2021
Hi Steve
Thank you for your feedback, this is something we are going to look at. Please see the email I have now sent you (please check your junk box if not visible in inbox).
Thank you
Kind regards Craig
VerifiedEasy to use website, clear pictures
Reply from Leisureshopdirect3 September 2021
Dear Mr Powell
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedSpot on delivery was very fast
Reply from Leisureshopdirect27 August 2021
Dear Mr Pugh
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedIt is the 1st time I have used this company. The service is exemplary and the customer care service provided by Amy was again exemplary. I ask for delivery to be delayed because of holidays and this was done with no problems. Delivery was exactly on time and the product in excellent condition. Thank you very much and will use your company again
Reply from Leisureshopdirect27 August 2021
Dear Beryl
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedReally good service
Reply from Leisureshopdirect27 August 2021
Dear Phillip
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedHad exactly what I needed for a third of the price and quickly delivered too.
A good place that I will try again in the future!
Reply from Leisureshopdirect27 August 2021
Dear Mr Price
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood service
Good prices
Reply from Leisureshopdirect27 August 2021
Dear Mr Martin
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuick delivery and part as described. Job done 👍
Reply from Leisureshopdirect27 August 2021
Dear Chris
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedDelivered on time good supper
Reply from Leisureshopdirect27 August 2021
Dear jacqueline
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent thanks
Reply from Leisureshopdirect27 August 2021
Dear Graeme Lawson
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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