Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,282 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 9 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
Verifiedordered Thursday with Monday delivery promised and it duly arrived correctly so very happy
Reply from Leisureshopdirect30 July 2021
Dear Steve
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service. There was as button missing on the unit and they sent an immediate replacement which arrived 24 hours later.
Reply from Leisureshopdirect30 July 2021
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedBit of cock up with sending the goods but was cleared up and another parcel sent out the next day.
Reply from Leisureshopdirect30 July 2021
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedOrdered 2x tap spouts, delivered in a timely fashion, no drama's reasonably priced too.
Reply from Leisureshopdirect30 July 2021
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedPrompt delivery. Item as described. Reasonable price.
Reply from Leisureshopdirect30 July 2021
Dear Ms Fletcher
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood price and speedy delivery. Arrived within 24 hour's of ordering. Would definitely use again.
Reply from Leisureshopdirect30 July 2021
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service thanks
Reply from Leisureshopdirect30 July 2021
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Verified2 day delivery. Easy fit. What not to like. Pity about the price but even that was better than everybody else plus the offer of discount off any further buys
Reply from Leisureshopdirect30 July 2021
Dear Mr Ware
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat sevice
Reply from Leisureshopdirect30 July 2021
Dear Ms Thompson
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery happy and quick delivery
will use again
Thanks
Reply from Leisureshopdirect30 July 2021
Dear Patrick
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedOrdered a new roof light for the caravan. Excellent service fast delivery. Can highly recommend this company.
Reply from Leisureshopdirect30 July 2021
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedGood service
Reply from Leisureshopdirect29 July 2021
Dear Mr Scott
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedFast delivery. Cheaper than eBay. Spot on
Reply from Leisureshopdirect29 July 2021
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery pleased with service and product
Reply from Leisureshopdirect29 July 2021
Dear Andy
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedEasy to use site that explained how to measure things and if it fitted our model of MoHo. Good product, fit for purpose, value for money, arrived promptly. Would recommend.
Reply from Leisureshopdirect29 July 2021
Dear Pookie
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedLeisure shop direct sourced an item I had been looking for for a long time. I had been let down by other sellers who didn’t actually have the item in stock, but still advertised it and accepted my payment. Leisure shop direct gave me assurances that they could source the item and did so within just a few days at a cheaper price than the the other ‘suppliers’. Great service. Many thanks.
Reply from Leisureshopdirect29 July 2021
Dear Mr Smith
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedItem was perfect, there was a bit of an issue with delivery but that's normal where I live. They sorted it out without any hassle.
Reply from Leisureshopdirect28 July 2021
Hi there, I am very sorry about this, as a matter of importance please see the email that I have now sent you, please check your junkbox if not visible in inbox, kind regards Craig
VerifiedDelivered promptly, just what was ordered, at a good price too
Reply from Leisureshopdirect29 July 2021
Dear Mr Young
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedHaven’t fitted it yet,seems fine and holes line up. Decent service,did take about a week to arrive to N.I. Which isn’t the fault of Leisureshopdirect but was a bit annoying as the postage was twice the price of the piece!
Reply from Leisureshopdirect29 July 2021
Dear Spojo
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedProduct ordered arrived really quickly
Reply from Leisureshopdirect29 July 2021
Dear Mr Bates
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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