Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,282 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 9 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
Verifiedgreat iten and arrived on time
Reply from Leisureshopdirect3 August 2021
Dear Mr Garrard
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedArrived on time and as requested. Can't ask for more. Thank you
Reply from Leisureshopdirect3 August 2021
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedEasy to use website. Fast delivery.
Reply from Leisureshopdirect3 August 2021
Dear Ms Clewlow
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent website amazing product great price and superfast delivery
Reply from Leisureshopdirect3 August 2021
Dear Andy
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedEasy ordering from the website and swift delivery of the items, handy having 3 pack items as I broke another when we were next out, luckily I had a couple of spares.
Reply from Leisureshopdirect3 August 2021
Dear Mr Tomlinson
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGoods arrived well wrapped 👌would definitely be buying from supplier again
Reply from Leisureshopdirect3 August 2021
Dear Mr Bentley
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery helpful and good product
Reply from Leisureshopdirect3 August 2021
Dear Ms Hart
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedI ordered on line with ease and received the items promptly . Thank you great service.
Reply from Leisureshopdirect3 August 2021
Dear Mr Jones
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood price, fast delivery.
Reply from Leisureshopdirect3 August 2021
Dear Mr Baker
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedOur bathroom door knob in our Trigano Tribute broke while we were away. Managed to make a temporary fix and ordered a replacement and spare. Arrived the day after we returned home.
Website, ordering and payment so easy to use and quick delivery.
Reply from Leisureshopdirect3 August 2021
Dear Mr Peachey
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat product, arrived on time undamaged.
Reply from Leisureshopdirect3 August 2021
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedBrilliant supplier
Reply from Leisureshopdirect3 August 2021
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedA very fast delivery . No problems . Thanks
Reply from Leisureshopdirect3 August 2021
Dear Mr Minshull
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Absolutely first class service. Items ordered arrived the next day. Highly recommended. Five Stars.
Reply from Leisureshopdirect3 August 2021
Dear Mr Hill
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedLock'n'level ordered and delivered next day. What could be better than that
Reply from Leisureshopdirect3 August 2021
Dear Paul
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedOrdered clip for the fridge in our motorhome
Easy to order and arrived on time
Reply from Leisureshopdirect3 August 2021
Dear Sharon
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat shopping experience, good web site good product good price quick delivery perfect 👍 thanks
Reply from Leisureshopdirect3 August 2021
Dear Paul
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent customer service, great communication and fast delivery. Cannot recommend highly enough. Will buy all of our camping gear from them in future.
Reply from Leisureshopdirect3 August 2021
Dear Mr Townsend
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedI was able to select the parts needed fairly easily. Paid extra for 24hr delivery as needed parts as soon as possible
Reply from Leisureshopdirect3 August 2021
Dear Mr Forrester
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery quick turnround of a fairly obscure part. Received in just a couple of days and absolutely the correct fitting.
Reply from Leisureshopdirect3 August 2021
Dear Mr Schofield
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
Already member? Sign in
© Leisureshopdirect Ltd - 2004 . All rights reserved.
Loading...
