Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,281 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 9 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedVery good quick service
Reply from Leisureshopdirect29 July 2021
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedSimple and easy
Reply from Leisureshopdirect29 July 2021
Dear Scott
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedArrived quickly. Good quality product that fits the VW T5 well.
Reply from Leisureshopdirect29 July 2021
Dear Edward
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat product selection, decent price and quick delivery.
Reply from Leisureshopdirect29 July 2021
Dear MattB
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedOrder arrived on time - not been able to use yet but initial setup looks great
Reply from Leisureshopdirect29 July 2021
Dear Rachel
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFast and efficient service at a competitive price
Reply from Leisureshopdirect29 July 2021
Dear Andrew
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedAlthough the company did not have the part I was looking for they have been very helpful in trying to source what I am looking for. The part is quite obscure as it is for a fairly elderly motorhome.
Reply from Leisureshopdirect23 July 2021
Hi there
I am really sorry about this!
Please see the email that I have now sent you (please check your junk mail if not visible in inbox). Thanks
Kind regards Craig
VerifiedFantastic service goods arrived quickly would buy again
Reply from Leisureshopdirect23 July 2021
Dear Mary
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedOrdering on line was very easy, found the products which I wanted at a very good price, delivery quick without any problems.
Reply from Leisureshopdirect23 July 2021
Dear Mr Kelly
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedSpeedy delivery and a pleasure to deal with
Reply from Leisureshopdirect23 July 2021
Dear Mr Edmonds
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service. Next day delivery arrived on time, goods as described.
Reply from Leisureshopdirect21 July 2021
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Excellent customer service... ordered a pump for Motorhome. Delivered within 2 days . Pump fitted by husband. Now on our merry way. Happy days 👌
Reply from Leisureshopdirect21 July 2021
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedFast, accurate service at a good price
Reply from Leisureshopdirect21 July 2021
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service came earlier than expected my customer was very happy
Reply from Leisureshopdirect21 July 2021
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery good and quick service
Reply from Leisureshopdirect21 July 2021
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedTents been up once in the garden and feels like a great product well made. Arrived quick.
Only bug was when order it added postage after agreeing to buy so it was added after payment details entered and couldn’t cancel or go back. Wasn’t so bad that it made it too expensive but it wasn’t as good a deal as it initially appeared
Reply from Leisureshopdirect21 July 2021
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service with quick response. First class service.
Reply from Leisureshopdirect21 July 2021
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood product at good price and delivered quickly. What more could you wish for 👍
Reply from Leisureshopdirect21 July 2021
Dear Mr Barber
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood selection of products, very well priced and delivered quickly whilst being well packaged. Already have several items on my wishlist for future purchase.
Reply from Leisureshopdirect21 July 2021
Dear Mr Paul
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedThis order came very quickly and was well packaged would highly recommend this company for a great speedy service and accurate description of goods. 👏🏻👍🏻👍🏻
Reply from Leisureshopdirect21 July 2021
Dear Mr Sutton
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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