Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,281 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 9 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedOrdered water pump online delivered two days earlier than I anticipated first class product many thanks
Reply from Leisureshopdirect21 July 2021
Dear Mr Fry
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedProducts sent out very quickly well done
Reply from Leisureshopdirect21 July 2021
Dear Mr Reed
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery efficient, good product, competitive pricing. Could not have asked for more.
Reply from Leisureshopdirect21 July 2021
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedHad Trouble getting part, but found your website and you had a few so grateful good service thank you
Reply from Leisureshopdirect21 July 2021
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedI needed this part yesterday so although not the cheapest but certainly the quickest with delivery, and that's what mattered.
Reply from Leisureshopdirect21 July 2021
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent customer service and communication, will definitely use Leisureshopdirect.com again.
Reply from Leisureshopdirect21 July 2021
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedFast and efficient service. Would use them again.
Reply from Leisureshopdirect21 July 2021
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service throughout. The goods arrived promptly and well packaged. One item had a different model number and email correspondence was answered to establish if it was the correct product. I would still prefer telephone contact if there is any reason to need contact and there is no available contact number.
Reply from Leisureshopdirect21 July 2021
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFast efficient service
Reply from Leisureshopdirect21 July 2021
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedItem exact, from ordering to arriving it was well on time. Had a lot of stuff off them and cannot fault anything.
Reply from Leisureshopdirect21 July 2021
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedAmazingly quick service with updates each step off the way. Item received within 24-hours of placing an order ! ✔️ 👏
Reply from Leisureshopdirect21 July 2021
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent communication and arrived on time . Would use them again for sure
Reply from Leisureshopdirect21 July 2021
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery clear website easy to identify the part needed fast delivery
Reply from Leisureshopdirect21 July 2021
Dear Mr Driffield
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedSpeedy response to inquiry helpful staff and prompt dispatch and delivery of my order.
Reply from Leisureshopdirect21 July 2021
Dear Mike
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFast delivery and good price. Thanks
Reply from Leisureshopdirect21 July 2021
Dear Mr Macclesfield
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedHassle free transaction, easy to order, quick delivery
Reply from Leisureshopdirect21 July 2021
Dear Clive
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedReceived excellent service would definitely recommend
Reply from Leisureshopdirect21 July 2021
Dear Karen
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedFantastic service very quick delivery I’ll be using them again 100%👌well done lads
Kind regards
Gavin...
Reply from Leisureshopdirect21 July 2021
Dear Mr Hubbard
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat price and delivered 2 days earlier than expected.
Reply from Leisureshopdirect21 July 2021
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedThe service was excellent. Didn’t think I could find the part I required so quickly but there is was in stock. Not only that, I arranged a next day delivery to the campsite I was staying at and it arrive on time as promised. Excellent service.
Reply from Leisureshopdirect21 July 2021
Dear Richard
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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