Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,281 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 9 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedCorrect part delivered the next day excellent, no messing about .
Reply from Leisureshopdirect8 July 2021
Dear Mr Clark
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat support and service no waiting on feedback will purchase again
Reply from Leisureshopdirect8 July 2021
Dear Chris
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedThis hand drill feels very sturdy and well built, and well worth the money. Delivery was quicker than expected and was well packaged. Very pleased.
Reply from Leisureshopdirect8 July 2021
Dear Mr Tops
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent product and price.
Reply from Leisureshopdirect8 July 2021
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuick and efficient service
Reply from Leisureshopdirect8 July 2021
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedI purchased a product from Leisureshopdirect and found when I received it , it was no longer required. I returned it back to the shop and recieved my money back immediately. First class service.
C Caton
Reply from Leisureshopdirect8 July 2021
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedVery pleased with our caravan cover. Service is excellent web site excellent will certainly recommend thankyou
Reply from Leisureshopdirect8 July 2021
Dear Mr Roe
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedSpeedy, and exactly the spare parts that I needed
Reply from Leisureshopdirect8 July 2021
Dear Crawswill
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent seller
Reply from Leisureshopdirect8 July 2021
Dear G Paul
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service and regular updates
Reply from Leisureshopdirect8 July 2021
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedOrdered the components to repair a broken caravan blind; delivery expected within a week, and arrived in 4 days. Sorted!
Reply from Leisureshopdirect8 July 2021
Dear Mr Burnside
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Quick delivery. Parts that can be difficult to find at good prices.
Reply from Leisureshopdirect8 July 2021
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedProduct as described, thought it was incorrect at the start until I realised you have to change the hand (left/right) to suit. Would be useful for it to be in the description rather than a standard manufacturers picture. Excellent delivery though, ordered Saturday and it came Sunday.
Reply from Leisureshopdirect8 July 2021
Dear Colin
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuick delivery and a very good product. Would recommend
Reply from Leisureshopdirect8 July 2021
Dear Bagsy
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service, needed the part whilst at a caravan part and the next day delivery was excellent.
Reply from Leisureshopdirect8 July 2021
Dear J D
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedI ordered a Gaslow Propane Easy-Fit 0.45 Metre Stainless Steel Hose on a Saturday aftrnoon and it arrived on the Monday morning.
The item was as descibed and I was very satisfied with the service from Leisureshopdirect.
Reply from Leisureshopdirect8 July 2021
Dear Mike
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat efficient service & available
Reply from Leisureshopdirect8 July 2021
Dear Mr Williamson
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedVery pleased with my purchase, it was so easy to make the order, very fast delivery and items exactly as described on the website. Would definitely shop with them again!
Reply from Leisureshopdirect8 July 2021
Dear Jane
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
I'm very happy with my recent purchases and very helpful service. Thanks
Reply from Leisureshopdirect8 July 2021
Mr Wood
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service with fast delivery. Product exactly as described.
Reply from Leisureshopdirect8 July 2021
Dear Mr Martin
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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