Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,281 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 9 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedQuick delivery and goods as described.
Reply from Leisureshopdirect23 June 2021
Dear Mr Terry
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent quick service
Reply from Leisureshopdirect23 June 2021
Dear Mr Wood
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedAll goods provided promptly and to specifications
Reply from Leisureshopdirect23 June 2021
Dear Mr Mason
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service
Reply from Leisureshopdirect23 June 2021
Dear Mr Donagher
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service from start to finish, ordered the awning Thursday and came Friday and was really good quality and easy to put up and will be ordering more equipment from Leisureshopdirect in the future.
Reply from Leisureshopdirect23 June 2021
Dear Ms Foster
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery helpful and a pleasure to deal with
Reply from Leisureshopdirect23 June 2021
Dear Mr Gorrie
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedPlaced my order at 10PM, it was dispatched the following morning at 6AM, and we had it the next day by lunchtime. Exceptional quality of service.
Reply from Leisureshopdirect23 June 2021
Dear C Martin
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedMy order was delivered quickly and efficiently, parts fitted to my caravan fire and it’s back working happily again.
Reply from Leisureshopdirect23 June 2021
Dear Peter
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedHappy with purchase
Reply from Leisureshopdirect23 June 2021
Dear Mr Foster
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat, fast service. Would definitely buy from here again.
Reply from Leisureshopdirect23 June 2021
Dear M Teenan
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
Verifiedi bought a new roof light for my caravan, it came in three days of ordering,well packed and i fitted it the same day. first class service.
Reply from Leisureshopdirect23 June 2021
Dear Mr & Mrs Harrison
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent price. Good product. Very quick delivery. The only downside was the fact that we couldn’t collect the product ourselves as the seller is less than 5 miles away from us
Reply from Leisureshopdirect23 June 2021
Dear Mr Gracie
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedThe part was very expensive for what it is. Not the fault of Leisure shop though. They carefully packaged and sent the small piece of plastic quickly ensuring small chance of breakage during transport was minimal. It arrived in one piece. I’m happy with the service received.
Reply from Leisureshopdirect23 June 2021
Dear Mr Roberton
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedProduct as described perfect fit . Quick delivery . Good quality and price .
Reply from Leisureshopdirect23 June 2021
Dear Mr Conroy
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat company to deal with. Goods dispatched on time and delivered to Ireland in good time. Thanks.
Reply from Leisureshopdirect23 June 2021
Dear Padraig Farrell
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedEfficient-your usual standard
Reply from Leisureshopdirect23 June 2021
Dear Mr Evans
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedWonderful just what I wanted
Reply from Leisureshopdirect23 June 2021
Dear Foxon
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service. Replacement circular lamp arrived on time and in perfect condition. Leisure shop direct are a good reliable company whom you can trust.
Reply from Leisureshopdirect23 June 2021
Dear R Brown
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedLooked all over for parts for my motorhome I was recommended leisureshop excellent service very reasonable price would definitely recommend.
Reply from Leisureshopdirect23 June 2021
Dear Mr Crocker
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedI bought a thetford portable toilet. I chose this website because it was cheaper than anywhere else. I couldn’t believe it also had the quickest delivery- next day. Thanks for a quality product, quick delivery and cheap price.
Reply from Leisureshopdirect23 June 2021
Dear Jacqui T
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
Already member? Sign in
© Leisureshopdirect Ltd - 2004 . All rights reserved.
Loading...
