Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,281 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 9 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedIt’s good to get extractor fan parts rather than replacing the whole thing.
Reply from Leisureshopdirect4 June 2021
Dear Mr Emptage
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedBought a towbar electric socket adaptor. Arrived when they said, was the right product and did the job - no problems!
Reply from Leisureshopdirect4 June 2021
Dear John
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedOrdered an item which arrived promptly, upon opening the package, it was damaged, presumably during transit. Fired an email off and the item was picked up two days later, then the replacement was delivered the following day! Talk about first rate service!
Many many thanks to Amy who dealt with my issue - you’re a credit to Leisureshopdirect who I would have no hesitation in recommending.
Danny
Reply from Leisureshopdirect4 June 2021
Dear Danny
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. Our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Customer Services
Leisureshopdirect Ltd
VerifiedVery good website with vast choice. Easy online transaction. Items arrived exactly as described and in pristine condition. Quick delivery. After-sales service extremely good. Thank you.
Reply from Leisureshopdirect4 June 2021
Dear Christine
Thanks for taking the time to write us a review. It is great to hear that you found the website and the ordering process easy and straightforward. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood for Price : excellent delivery time & quality courier : item in stock : All equals a very happy customer
Reply from Leisureshopdirect4 June 2021
Dear Mr Laurie
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedThanks for sending the item promptly. Would definitely recommend your company to friends and family. Thankyou.
Reply from Leisureshopdirect4 June 2021
Dear Mr Watts
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent. Good service prompt delivery . I shall use them again
Reply from Leisureshopdirect4 June 2021
Dear McGuire
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedItem arrived well packaged and delivery time was what I was told so a happy customer as that's all I want and expect
Reply from Leisureshopdirect4 June 2021
Dear Kenny
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service. Product as described and fast delivery 👍🏻
Reply from Leisureshopdirect4 June 2021
Dear Griffiths
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedBought two camping chairs. Saved £40 compared to local camping shop and saved £20 compared to other online retailers who had them in stock also included free next day delivery. Really happy with the purchase and service.
Reply from Leisureshopdirect4 June 2021
Dear David
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExceeded expectations! Super fast delivery, great service.
Reply from Leisureshopdirect4 June 2021
Dear Customer
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service, fast delivery and item as described. Nothing not to like.
Reply from Leisureshopdirect4 June 2021
Dear Mr Deakin
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedOrder was dealt with swiftly. Delivery by DPD was not so swift sadly but not the companies fault as it had left there on time.
Reply from Leisureshopdirect1 June 2021
Hi Jeff. Please see the email I have now sent you. Kind regards Craig
VerifiedExcelent service
Reply from Leisureshopdirect4 June 2021
Dear Mr Storey
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedArrived very quickly although had to pay almost £10 for the privilege.
Items as described so no complaints there
Reply from Leisureshopdirect4 June 2021
Dear Jinty
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFast spot on service.
Reply from Leisureshopdirect1 June 2021
Hi Maciek, thank you so much for your kind words and I hope you had a great bank hol! I'm so glad you had a positive experience with us, it looks as though however, you have accidently clicked one star when rating our service out of 5? Kind regards Craig
VerifiedFast and easy transaction, good communication and quick delivery
Reply from Leisureshopdirect4 June 2021
Dear Mr Barber
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedOrdering was easy delivery was prompt just what you want buying online.⭐️⭐️⭐️⭐️⭐️
Reply from Leisureshopdirect4 June 2021
Dear Mr Alexander
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFast and efficient service.
Reply from Leisureshopdirect4 June 2021
Dear Mr Baines
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedI haven't tried the sky liners out yet. Next week they will get tested. Fingers crossed that they are brilliant.
Reply from Leisureshopdirect4 June 2021
Dear Mr Gilpin
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
Already member? Sign in
© Leisureshopdirect Ltd - 2004 . All rights reserved.
Loading...
