Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,281 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 9 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
Verifiedvery helpful and prompt
Reply from Leisureshopdirect30 April 2021
Dear Colyn
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery prompt and quick to delever
Reply from Leisureshopdirect30 April 2021
Dear Billy
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service and delivery. Product was just what I was looking for
Reply from Leisureshopdirect23 April 2021
Dear Rellams,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExceptional service. From the time of ordering to receiving my mirrors was very quick All arrived well packaged. Very impressed.
Reply from Leisureshopdirect23 April 2021
Dear Mr Sutton,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent. Ordered delivered 2days later..
Reply from Leisureshopdirect23 April 2021
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service with prompt delivery.
Reply from Leisureshopdirect23 April 2021
Dear Donald,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
Verifiedgood service
Reply from Leisureshopdirect23 April 2021
Dear Pearl,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedOrdered a thermostat just after lunch and arrived next morning, can not ask for better.
Reply from Leisureshopdirect23 April 2021
Dear Mr Mitchell,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat product fast service
Reply from Leisureshopdirect23 April 2021
Dear Mr & Mrs Read,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service and product
Reply from Leisureshopdirect23 April 2021
Dear Mr Chadwick
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service and very fast delivery. will use again. Thanks
Reply from Leisureshopdirect22 April 2021
Dear Mr Crighton,
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedReclining chair ordered and delivered promptly. Kept me updated with order progress. Chair excellent.
Reply from Leisureshopdirect22 April 2021
Dear Mr Cudmore,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedI placed an order, which was easy to find on the website. the order arrived next day which was excellent as I live in the Scottish Highlands and it usually takes 2 to 3 days for orders to arrived. Great service with reasonable prices. I will definitely use again.
Reply from Leisureshopdirect22 April 2021
Dear Mr McNab,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service - quick delivery. They forgot to send one of the items but when I contacted them they dealt with it incredibly quickly and I got the missing item the following day. No fuss, no palaver. Spot on.
Reply from Leisureshopdirect22 April 2021
Dear Joy,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent Service with speedy recovery!
Reply from Leisureshopdirect22 April 2021
Dear Mr Skinner
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat, reliable service
Reply from Leisureshopdirect22 April 2021
Dear McLachlan,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedOverall very good but there was an error on one order which to be fair they sorted quickly. Otherwise would have been full marks
Reply from Leisureshopdirect22 April 2021
Dear David,
Thank you for your review, we have noted your feedback and we hope your future experiences will be more pleasant.
Customer Services
Leisureshopdirect Ltd
VerifiedArrived next day and was exactly the right thing
Reply from Leisureshopdirect22 April 2021
Dear Mr Dunn,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat products at great prices, especially with the Hymer Owners Group discount
Reply from Leisureshopdirect22 April 2021
Dear Mc Kibbin
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedEasy to use website had everything I wanted was in stock very quick delivery will definitely shop with them again
Reply from Leisureshopdirect22 April 2021
Dear Susan,
Thanks for taking the time to write us a review. It is great to hear that you found the website and the ordering process easy and straightforward. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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