Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,276 reviews

Ratings and reviews last updated 7 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Mark
26 May 2026
Rated 5 out of 5 starsVerified

Just what i needed.

Easy to find the spare part I needed.
Very reasonably priced, and delivered sooner than expected.
Perfect. Thankyou.

Date of experience: 16 May 2026

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Quiltybird
26 May 2026
Rated 4 out of 5 starsVerified

Useful website. Precise descriptions good images

Item description concise and easy to navigate on website.

Date of experience: 26 May 2026

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Rob Porteous
26 May 2026
Rated 5 out of 5 starsVerified

Next day delivery

Efficient online checkout system. Next day delivery available by tracked courier.

Date of experience: 26 May 2026

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Glenn
25 May 2026
Rated 5 out of 5 starsVerified

Good service

Good to be able to order items in stock for quick delivery. Easy to navigate website.

Date of experience: 25 May 2026

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PJ
25 May 2026
Rated 5 out of 5 starsVerified

I would recommend...

I've used this company multiple times over the years and I have to say they're a great supplier of good value motorhome spare parts and equipment.

Date of experience: 25 May 2026

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Richard Millsom
25 May 2026
Rated 5 out of 5 starsVerified

Always find them to be very helpful and…

Always find them to be very helpful and the site to go to specially if you have an ageing caravan.

Date of experience: 25 May 2026

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Kathy Stenning
23 May 2026
Rated 5 out of 5 starsVerified

Easy website and excellent price!

Easy to use website and excellent price!

Date of experience: 23 May 2026

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Lee Taylor
22 May 2026
Rated 5 out of 5 starsVerified

Great site

Great site, great products great prices 👌

Date of experience: 22 May 2026

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