Robert Morgan
17 February 2021
17 February 2021
VerifiedPurchased a door shelf for a Dometic…
Purchased a door shelf for a Dometic series 9 fridge. I thought it was very expensive for a piece of plastic.
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Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,281 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 9 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedPurchased a door shelf for a Dometic series 9 fridge. I thought it was very expensive for a piece of plastic.
Read this review on Trustpilot
VerifiedPrompt delivery despite poor weather conditions.
Item as described.
Reply from Leisureshopdirect19 February 2021
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service throughout the purchase
Reply from Leisureshopdirect19 February 2021
Deaar Chris,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedNot one thing to fault about UK Leisure, good website, good prices and easy to order and the pick up was brilliant. I’ve since had a delivery, ordered Monday, delivered on Tuesday, absolutely fantastic. I would definitely recommend to anybody.
Reply from Leisureshopdirect19 February 2021
Dear Mr Digger,
We spend a great deal of time making the website as straightforward to use as possible. It is always great to hear that you found it easy to use. Thanks for taking the time to write us a review and we are glad you found the process streamlined. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat customer service and quick delivery. Excellent price too😁
Reply from Leisureshopdirect12 February 2021
Dear Allison,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
VerifiedSpot on exactly as ordered
Reply from Leisureshopdirect12 February 2021
Dear Mr Taylor,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery promt as I live in the chanel Islands and the product was just what I needed
Reply from Leisureshopdirect19 February 2021
Dear Mr Snell,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
VerifiedI ordered a ‘camper teddy’ and was informed that there would be a couple of days delay before it could be dispatched. However, my teddy arrived just two days after ordering and I am very pleased with his quality and cuteness! A perfect gift for my daughter, who has recently purchased a camper van. Thank you!
Reply from Leisureshopdirect12 February 2021
Dear Maureen,
Thank you for leaving us the review and we are happy you are satisfied with the products you ordered. We hope you will use us again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedCompetitive prices and quick delivery!
Reply from Leisureshopdirect12 February 2021
Dear Priya,
Thanks for taking the time to write us a review. We strive to offer the largest range at the best prices and we monitor competitors all the time. We are really happy you had a good experience on top of paying a great price. Thanks again.
Customer Services
Leisureshopdirect Ltd
VerifiedProduct came in good time considering
Reply from Leisureshopdirect12 February 2021
Dear Louise,
Thanks for the great review . The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuick and good price. Item as described would recommend
Reply from Leisureshopdirect12 February 2021
Thank you for leaving us the review. We constantly check our prices against our competitors to ensure we can offer the best prices. We strive to make the whole process from order to delivery as streamlined as possible and it is always great to hear from our customers. Thanks again.
Customer Services
Leisureshopdirect Ltd
Verifiedgood service
thanks
Reply from Leisureshopdirect12 February 2021
Dear Djc,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedPrompt delivery of the item I ordered
Reply from Leisureshopdirect12 February 2021
Dear Yvonne,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service. Items received promptly
Reply from Leisureshopdirect12 February 2021
Dear Mr Goodwin,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedHead and shoulders above other suppliers. Well packed, best prices and quick delivery 100% recommend.
Reply from Leisureshopdirect12 February 2021
Dear Mr Bevan,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Customer Services
Leisureshopdirect Ltd
VerifiedVery helpful
Reply from Leisureshopdirect12 February 2021
Dear Emma,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedReplacement glass ordered for fire arrived on time perfect....
Reply from Leisureshopdirect12 February 2021
Dear Aysa,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedThank you, I'm delighted with my new recycled rolling water container, for camping trips. I love the zingy turquoise colour and it looks very robust too. I'm looking forward to using it!
Reply from Leisureshopdirect12 February 2021
Dear Sarah,
Thank you for leaving us the review and we are happy you are satisfied with the products you ordered. We hope you will use us again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedFirst time I have used this company. Very impressed. Good price and quick delivery, will certainly be using again. Thanks
Reply from Leisureshopdirect5 February 2021
Dear Eleanor,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
VerifiedGood product at good price, with exceptional delivery service.
Reply from Leisureshopdirect5 February 2021
Dear Carol,
Thanks for taking the time to write us a review. We strive to offer the largest range at the best prices and we monitor competitors all the time. We are really happy you had a good experience on top of paying a great price. Thanks again.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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