Mohamed Ali
17 May 2026
17 May 2026
Verified4897
very nice aa
Date of experience: 17 May 2026
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Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,276 reviews
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Ratings and reviews last updated 7 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
Verifiedvery nice aa
Date of experience: 17 May 2026
Read this review on TrustpilotVerifiedQuick delivery thanks
Date of experience: 7 May 2026
Read this review on TrustpilotPurchased a part for awning, when it arrived there were some issues/faults. Emailed leisureshopdirect and received a reply within hours not days. Excellent after sales service and contact with company, all resolved now, well recommended.
Thanks, SD
Date of experience: 12 May 2026
Read this review on TrustpilotVerifiedFast delivery and great price
Date of experience: 7 May 2026
Read this review on TrustpilotVerifiedQuick and easy2
Date of experience: 16 May 2026
Read this review on TrustpilotVerifiedGreat price and speedy delivery
Date of experience: 28 April 2026
Read this review on TrustpilotVerifiedImpressed with loyalty scheme
Date of experience: 16 May 2026
Read this review on Trustpilot
VerifiedFind everything I needed
Date of experience: 15 May 2026
Read this review on TrustpilotVerifiedRight part and super fast delivery
Date of experience: 8 May 2026
Read this review on TrustpilotVerifiedEasy, straightforward and a good price.
Date of experience: 15 May 2026
Read this review on TrustpilotVerifiedThe ordering process was very efficient.
Date of experience: 15 May 2026
Read this review on TrustpilotVerifiedGreat Company very helpful when I called and asked for advice was given some great options and solutions.
Really fast delivery as well.
Will certainly use them again.
Date of experience: 7 May 2026
Read this review on TrustpilotVerifiedVERY SIMPLE TO NAVIGATE
Date of experience: 14 May 2026
Read this review on TrustpilotVerifiedTrying ,without success, to find grey outside refrigerator vents for my motorhome. Contacted Leisure products and they found them for me and contacted me via e mail with the results. Excellent service. Brilliant communication and so helpful. Will use again. Thanks!
Date of experience: 14 May 2026
Read this review on TrustpilotVerifiedExcellent product, very competative price and delivered quickly too
Date of experience: 5 May 2026
Read this review on TrustpilotVerifiedFast and easy ordering process
Date of experience: 13 May 2026
Read this review on TrustpilotVerifiedQuick and pain free purchase and had what I needed on stock.
Date of experience: 13 May 2026
Read this review on TrustpilotVerifiedAlways seem to have the right parts
Date of experience: 13 May 2026
Read this review on TrustpilotVerifiedQuick easy to use
Date of experience: 13 May 2026
Read this review on TrustpilotVerifiedA advertising photo of the product, an 'O' Ring for a Whale water pump, shows the two 'O' Rings, which naturally you would expect to get two, as two are required, yet only one was sent. But the small print says only one for the price.
The delivery charge was £4.99 yet the 'O' Ring was so small it could have been sent in a small envelope, first class. Total £5.88
I bought Two 'O' Rings from another supplier, free postage for £2.59.
Update 14/05/26 I am pleased to inform this situation has been resolved with Leisure Shop Direct, they acted swiftly to rectify the matter.
Date of experience: 5 May 2026
Reply from Leisureshopdirect14 May 2026
Hi John,
Thank you so much for your review, I am sorry about the initial confusion, but I am glad this has now been resolved for you.
If there’s anything else you need in future, we’re always here to help.
Kind regards.
Ben
LeisureShopDirect
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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