Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,281 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedQuick and easy. No problems. delivered on time
Reply from Leisureshopdirect16 October 2020
Dear Mr Fleming,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedEasy to use product,great service and fast delivery.
Reply from Leisureshopdirect16 October 2020
Dear Mr Jones,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat Item, Great Value, Quick delivery
Reply from Leisureshopdirect16 October 2020
Dear Mr Cahill,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service and quick delivery. Kept updated with delivery and packaged well. Will definitely use this company again.
Reply from Leisureshopdirect16 October 2020
Dear Darren,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service, clear pricing, website user friendly. Would recommend and use again.
Reply from Leisureshopdirect16 October 2020
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedThanks a lot. Even during these hard times the part for our van arrive in Australia with in 2 weeks.
Great job guys.
Reply from Leisureshopdirect16 October 2020
Dear Mr Briggs,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedOrdered. Delivered as web site said. Simple. What’s not to like.
Reply from Leisureshopdirect16 October 2020
Dear Mr Barlow,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery prompt delivery. Used before and always very efficient. Would recommend.
Reply from Leisureshopdirect16 October 2020
Dear Robbie,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood quality and on time...
Reply from Leisureshopdirect16 October 2020
Dear Mr Mears,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood service
Reply from Leisureshopdirect16 October 2020
Dear Mr Squires,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
VerifiedItem as described and delivered on time.
Reply from Leisureshopdirect16 October 2020
Dear Mr Dreyer,
It is great to hear you had a good experience with your order with us. We are glad you noticed that we only sell genuine parts and accessories on our website. Thanks for the review and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedReally good prompt service, goods as advertised
Reply from Leisureshopdirect16 October 2020
Dear Jane,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery good service will use again
Reply from Leisureshopdirect16 October 2020
Dear Mr Garage,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent all round service & communication
Reply from Leisureshopdirect16 October 2020
Dear Mr Warren,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service, value for money. This was my first time shopping at leisureshopdirect and I'll definitely be back.
Reply from Leisureshopdirect16 October 2020
Dear VEN,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
VerifiedThis company was able to provide exactly the right part to fix my caravan fridge. Part selection was easy with the detailed drawings provided online and purchase through to prompt delivery was very efficient. Some technical knowledge was required to fit the part but it was straightforward and the fridge now works like new.
Reply from Leisureshopdirect16 October 2020
Dear Mr Fryer,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery satisfied with product, excellent service, will use this company again.
Reply from Leisureshopdirect16 October 2020
Dear Victor,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGoods arrived as promised very happy with the service provided
Reply from Leisureshopdirect16 October 2020
Dear Mr Dennis,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExactly what I needed, delivered quickly.
Reply from Leisureshopdirect16 October 2020
Dear Mr Howard,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service, quick delivery and just as ordered.
Reply from Leisureshopdirect16 October 2020
Dear Mr Ibbetson,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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