Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,281 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedEfficient and helpful. Will usevagain
Reply from Leisureshopdirect11 September 2020
Dear Christine,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
VerifiedVery impressed with the speed of delivery excellent service
Could have done with less emails 5/6 over the week informing me of delivery time the very next day when it did arrive as stated but emails kept coming for the next week after it arrived
Reply from Leisureshopdirect11 September 2020
Dear Janis,
Thanks for your review. We had a small issue with our email system which meant to some customers they received a few "Order Dispatched" emails. We apologise for any inconvenience caused but we have now implemented a fix so this will not happen again. We look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
Order my stuff online and delivered within 3 days excellent service and great value for money definitely shop here again
Reply from Leisureshopdirect11 September 2020
Dear Ms Agnes,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedDelivered promptly, well packaged. Excellent price and service.
Reply from Leisureshopdirect11 September 2020
Dear Hamster,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
VerifiedVery quick and efficient service
Reply from Leisureshopdirect11 September 2020
Dear Mr Hollocks,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedBonjour, j'ai bien reçu en final mais je regrette de n'avoir eu aucune information sur la livraison à partir de ma commande
Date of experience: 9 September 2020
Read this review on TrustpilotVerifiedExactly as expected very quick delivery
Reply from Leisureshopdirect11 September 2020
Dear Mr Hartrey,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood products. Quite quick delivery.
Reply from Leisureshopdirect11 September 2020
Dear Martin,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedThe product was perfect , delivery was good , excellent company to do business with , very efficient and the price was best I could find on the Web.
Would definitely use them again 👍👍👍
Reply from Leisureshopdirect9 September 2020
Dear Victoria,
Thank you very much for your review, much appreciated. We look forward to serving you again in the future.
Regards,
Customer Services
Leisureshopdirect Ltd
VerifiedVery quick next day delivery, not asked for
Reply from Leisureshopdirect11 September 2020
Dear Theresa,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
Verifiedgood service as always with best price.
Reply from Leisureshopdirect11 September 2020
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent quick service. Ordered one day delivered the next.
Reply from Leisureshopdirect11 September 2020
Dear Mr Russell,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
VerifiedVery good service, clear website, easy ordering, fast delivery what more can you ask?
Reply from Leisureshopdirect11 September 2020
Dear Mr Munsey,
We spend a great deal of time making the website as straightforward to use as possible. It is always great to hear that you found it easy to use. Thanks for taking the time to write us a review and we are glad you found the process streamlined. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedWanted like for like gas regulator for caravan Competitively priced quick delivery
Reply from Leisureshopdirect11 September 2020
Dear Mr McMurray,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedThe part we required arrived quickly.
Reply from Leisureshopdirect11 September 2020
Dear Valerie,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service and excellent communication, super fast delivery many thanks
Reply from Leisureshopdirect11 September 2020
Dear Mr Walsh,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Verifiedgood price excellent next day delivery
thank you
Reply from Leisureshopdirect11 September 2020
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedUnder the crap circumstances they done brilliant delivered correct stuff when they said they would 5 stars
Reply from Leisureshopdirect11 September 2020
Dear Rudolph,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in
VerifiedEasy order. description of item good ,quick delivery .would order from here again and recommend to others
Reply from Leisureshopdirect11 September 2020
Dear Mr Welsh,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
VerifiedGreat thanks
Reply from Leisureshopdirect11 September 2020
Dear Mr Killen,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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