Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,281 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
Verifiedbest...buy for me
Reply from Leisureshopdirect4 September 2020
Dear Kay,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedGood service, quick delivery. Only problem get getting emails saying item despatched after I had received the item
Reply from Leisureshopdirect11 September 2020
Dear Mr Pilling,
Thanks for your review. We had a small issue with our email system which meant to some customers they received a few "Order Dispatched" emails. We apologise for any inconvenience caused but we have now implemented a fix so this will not happen again. We look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery quick and swift delivery.... would definitely shop with you again. Thank you!!
Reply from Leisureshopdirect4 September 2020
Dear Trish,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
VerifiedGreat service
Reply from Leisureshopdirect4 September 2020
Dear Mr Cooper,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedEven though the wrong item was sent in error, they quickly dispatched the correct one and sent me a returns label. I’ve used them before and will do again, very happy.
Reply from Leisureshopdirect4 September 2020
Dear David,
Thank you for leaving us the review. We are happy that the initial issue was resolved quickly and the rest of the process went well. We hope we can help you again in the near future.
VerifiedItems were a good price and arrived on time. Will deal with them again.
Reply from Leisureshopdirect4 September 2020
Dear Mr Weightman,
Thank you for leaving us the review. We constantly check our prices against our competitors to ensure we can offer the best prices. We strive to make the whole process from order to delivery as streamlined as possible and it is always great to hear from our customers. Thanks again.
VerifiedTop shop for supplies, I work for a caravan company and I needed to get a apart ASAP and here is where I found it thank you guys
Reply from Leisureshopdirect4 September 2020
Dear Mr Harrison,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
VerifiedOrdered irem Thursday, delivered by Monday, ni hassle shopping. Cheapest price too
Reply from Leisureshopdirect4 September 2020
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedCorner steady failed 2 days before trip. Order system and prompt delivery kept us on schedule, replacement steady arriving on morning of departure. 15 minutes to fit and on our way. Alko corner steady, as expected, top class and competitively priced.
Very positive experience.
Reply from Leisureshopdirect4 September 2020
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedAll good from quality / delivery perspective, there were delays in email confirmations - goods were actually delivered before email was received re order confirmation.
Reply from Leisureshopdirect4 September 2020
Dear Kevin,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedArrived on time, very good service no problems
Reply from Leisureshopdirect4 September 2020
Dear Mr Flockhart,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedQuick delivery of of pigtails pipe....good price. Very pleased with service
Reply from Leisureshopdirect4 September 2020
Dear Mr Mahoney,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedThe product is fine and as described, and the delivery and customer service was also helpful.
Reply from Leisureshopdirect3 September 2020
Dear Mr Broda,
We are very sorry that you have these emails from us. We had a problem with our email system which we have now rectified. The final "Your order has been dispatched" email was not registering that it had been sent so it was sending it once a day to you for a few days. As soon as we were made aware of this a fix was put into place for it but it didn't unfortunately happen until Tuesday due to the bank holiday.
Again, we are very sorry for any inconvenience caused.
Regards
Customer Services
Leisureshopdirect Ltd
VerifiedOrdering was easy and the delivery was very fast
Reply from Leisureshopdirect4 September 2020
Dear Mr Kenny,
Thanks for taking the time to write us a review. It is great to hear that you found the website and the ordering process easy and straightforward. We look forward to helping you again in the future.
I ordered a new barrel for one of the lockers on my caravan on wednesday 26th August. Received it on the 28th August 2020. Excellent service and a quality part. Many thanks
Read this review on TrustpilotVerifiedGreat value and prompt delivery
Reply from Leisureshopdirect28 August 2020
Dear Mr Williams,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
Verifiedgood product quick delivery
Reply from Leisureshopdirect28 August 2020
Dear Mr Broad,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedThe driver was very polite, friendly and efficient
Read this review on TrustpilotVerifiedAccurate description, good price and prompt delivery
Reply from Leisureshopdirect28 August 2020
Dear Tim,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
We were converting a old horsebox into a catering trailer and were completly stumped for waterheater parts etc, i emailed leasure direct and they passed my questions onto there tech team, not only did they help with parts, they gave the part number and also direction on how to rig it up. They also held the order back a few days so all parts would arrive at once, i am truley thankfull for there help and still cannot believe the level of detail and support given by this team, absolutely stunning service, and thanks from all at jakesstreetfood.
Reply from Leisureshopdirect28 August 2020
Dear Mr Ramsay,
Thanks for taking the time to write us a review. We are glad one of our team could help you make the ordering process easy for you. We look forward to helping you again in the future.
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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