Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,281 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
Verifiedexcellent purchase and delivered when said would arrive here in new zealand and to the day it did well done . thanks Allan
Reply from Leisureshopdirect4 September 2020
Dear Mr Brun,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Great service.
Needed replacement part urgently for my caravan fridge and was easy to find the right bit with their exploded diagrams.
Competitive price and option for next day delivery, which was just what I needed!
Reply from Leisureshopdirect4 September 2020
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
VerifiedGreat service !
Reply from Leisureshopdirect4 September 2020
Dear Mr Wood Power,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
VerifiedGood product, good delivery on time.
Reply from Leisureshopdirect4 September 2020
Thank you for leaving us the review and we are happy you are satisfied with the products you ordered. We hope you will use us again in the near future.
VerifiedOrdered some replacement brackets for our caravan blind. Delivery was prompt and the items were as described. Gave feedback to company about despatch email automatically being sent out repeatedly after receiving goods. Very happy with service overall.
Reply from Leisureshopdirect4 September 2020
Dear Steph,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
VerifiedCame next day. Great service.
Reply from Leisureshopdirect4 September 2020
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedProduct great good quality and arrived on time
Reply from Leisureshopdirect4 September 2020
Dear Mr Steele,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedExcellent service.
Reply from Leisureshopdirect4 September 2020
Dear Debbie,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
VerifiedAbsolutely brilliant service from Amy. We were victims of the terrible storm last week and were woken at 6am after our first night to an extremely torn awning - we found leisureshopdirect on google maps and drove there hoping it was a shop we could find a replacement in. We arrived to find a warehouse and not a shop at all, but my husband spoke to Amy and told her about our potentially ruined camping holiday and she said if we found an awning we liked in stock on the website and placed the order online she would bring it straight out to us. Holiday saved!
A few days later we ordered a matching carpet which was delivered promptly to our house. Would thoroughly recommend.
Reply from Leisureshopdirect4 September 2020
Dear Veronica,
Thanks for taking the time to write us a review. We are glad one of our team could help you make the ordering process easy for you. We look forward to helping you again in the future.
VerifiedGreat services
Reply from Leisureshopdirect4 September 2020
Dear Bright,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedVery quick delivery of the part for my hobby caravan which is now in use and in fact just ordered three more thanks very much
Reply from Leisureshopdirect4 September 2020
Dear Mr Palmer,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Verifiedwould be happy to deal with them in furure
Reply from Leisureshopdirect4 September 2020
Dear Mr Craven,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
VerifiedVery happy with the light easy to order very fast delivery
Reply from Leisureshopdirect4 September 2020
Dear Julia,
Thank you for leaving us the review and we are happy you are satisfied with the products you ordered. We hope you will use us again in the near future.
VerifiedVery efficient. Item well wrapped and delivered promptly in good condition. Couldn't ask for better service
Reply from Leisureshopdirect4 September 2020
Dear Mr Gumm,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
Verified👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Reply from Leisureshopdirect4 September 2020
Dear Mr Ray,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedGoods arrived, on time, well packed. good service.
Reply from Leisureshopdirect4 September 2020
Dear Mr Douglas,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedGreat product at a great price. Delivery was also very quick.
Reply from Leisureshopdirect4 September 2020
Dear Mr Cooper,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Verifiedgood quality product, fast delivery
Reply from Leisureshopdirect4 September 2020
Dear Mr Longley,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedDelivered very quickly with a clear and accurate description of the product.
Reply from Leisureshopdirect4 September 2020
Dear Brian,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedFast delivery and good prices, will definitely order from you again. Highly recommended.
Reply from Leisureshopdirect4 September 2020
Dear Campbell,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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